Market Street Manager - Rothwell

Morrisons; Rothwell; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading supermarket chain is seeking a Market Street Manager in Rothwell to lead and empower a team while ensuring exceptional customer service. The role requires experience in team management and strong communication skills. Candidates should have a passion for improving customer experiences and the ability to maintain relationships with stakeholders. The position offers competitive salary and benefits including discounts and annual bonuses.

Benefits

15% uncapped discount for employees

25 days holiday plus 8 statutory holidays

Annual bonus scheme

Healthcare/Wellbeing benefits

Enhanced maternity, paternity and adoption schemes

Free parking

Qualifications

• Experience managing a team in a fast-paced environment.
• Great communicator who can share knowledge, experience and best practices.
• Ability to build and maintain relationships with key stakeholders.

Responsibilities

• Lead and empower colleagues to always put the customer first.
• Ensure market-leading availability across the store.
• Deliver training to ensure the team has the capability and confidence.

Skills

Customer service skills

Team management

Communication skills

Relationship building

Job description

Overview

We Make Morrisons… From a Bradford market stall to the UK's fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery, and we source & process most of the fresh food that we sell through our own manufacturing facilities. We're recruiting for a high performing Market Street Manager to help our business to continue to grow and succeed. Market street is what makes us different, with close relationships with farmers and growers so we know exactly where our food comes from and can deliver good quality and great value on Market Street every day. Our Fresh Food Managers take pride in the availability of our products, putting the customer at the heart of everything we do whilst delivering exceptional customer service by listening and responding to our customers.

Reporting into the Store Manager, you will also:

• Lead and empower colleagues to always put the customer first and deliver outstanding customer service
• Listen and respond to our customers feedback and react accordingly
• Ensure market leading availability across the store
• Work with the other Managers in store to lead a supportive and performance driven department
• Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
• Deliver training to ensure team have the capability and confidence to deliver their role
• Enable colleagues to work with confidence across various departments
• Identify and develop talent within the department
• Build effective relationships with other operating departments
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
• Take a leadership role within the store
• Ensure resource is planned thoroughly

About You

Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.

Note: We are not to translate text; however, per formatting rules we replaced with appropriate tags. What we need from you?

• Experience of managing a team in a fast paced environment
• You will need to be a great communicator who can share knowledge, experience and best practices
• You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
• You must be adaptable to change, whilst being able to challenge effectively
• As a Manager, you will actively listen to and respond effectively to customers and colleagues
• We are an equal opportunities employer and welcome applications from all sections of the community.

About The Company

You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.

Benefits

• 15% uncapped Morrisons discount for you (both in store and online)
• 10% discount for a designated friend/family member
• 25 days holiday plus 8 statutory holidays pro rata
• Annual bonus scheme
• Healthcare/Wellbeing benefits including Aviva Digital GP
• Enhanced company pension contributions
• 4 x life assurance through our company pension scheme
• Enhanced maternity, paternity and adoption schemes
• Perks with over 850 retailers through our My Morri discount platform offering cashback and instant vouchers
• Opportunity to purchase additional annual leave
• Subsidised staff canteen
• Free parking
• 26 weeks maternity and adoption leave at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay

If you're interested in taking on a new challenge and have the skills to strengthen our team further, then we want to hear from you