Market Research Interviewer - West London

National Centre for Social Research; Greater London; On-site; GBP 17,000 - 24,000; Part time

Job summary

National Centre for Social Research (NatCen) is seeking a Market Research Interviewer to work in West London on a part-time basis. You will visit people in their homes to carry out interviews about health, housing and transport, using a tablet or laptop to guide conversations and capture real experiences of daily life in Britain.

This is not a desk job; you’ll be out in the community, door-knocking and occasionally receiving non-responses.

Qualifications

• Valid UK driving licence and sole use of a car.
• Class 1 Business insurance.
• Right to work in the UK.
• Willingness to complete a DBS check.

Responsibilities

• Visit people in their homes to carry out vital research interviews on topics like health, housing and transport.
• Use a tablet or laptop to guide conversations and capture real experiences of daily life in Britain.
• This is not a desk job; you’ll be out in the community, knocking on doors and traveling to projects.

Skills

Valid UK driving licence

Sole use of a car

Right to work in the UK

DBS check required

Comfortable using tablet/laptop

Strong verbal and written English

Tools

Laptop or tablet

Job description

Market Research Interviewer - West London

Department: Field Interviewers

Employment Type: Part Time

Location: West London

Compensation: £15.12 / hour

Description

You’ll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you’ll guide conversations that capture real experiences of daily life in Britain.

This is not a desk job. You’ll be out in your community, knocking on doors. People receive a letter beforehand, but they’re not always expecting you. Some won’t answer. Others will say no. That’s completely normal and part of the role.

But when someone says yes and shares their story? You’ll know you’ve helped create change that improves people’s lives.

What you’ll earn

£20-£30 per interview (typically), plus:

• Admin fees and holiday pay (12.1%)
• Travel time at £4.68/hour (most projects) for travel to the area you are working in
• Mileage at 36p per mile (up to 10,000 miles)
• £250 bonus after your launch, then £250 more at two months and four months

Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.

What you’ll need

Essential:

• Valid UK driving licence and sole use of a car
• Class 1 Business insurance
• Right to work in the UK
• Willingness to complete a DBS check
• Reliable home broadband
• Laptop or tablet with camera
• Comfortable using basic technology
• At least 18 hours available per week
• Flexibility for weekdays, evenings and weekends
• Strong verbal and written English

Personal qualities:

• Good at talking to people
• Friendly and professional
• Resilient and confident
• Self-motivated and independent
• Having good time management and prioritising skills

Who this suits

This role is ideal if you’ve worked in retail, hospitality, admin, driving, sales or any customer-facing role. You don’t need research experience. We’re looking for reliable people who enjoy helping others and want flexible, part-time hours that fit around other commitments.

Key Responsibilities

We’re NatCen, the UK’s largest independent social research organisation. Our work is trusted by government, universities, and charities, and helps improve lives across the country.