Market Research Analyst

Joblogic Service Management Software; Birmingham; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

25 days of holiday plus bank holidays

Company pension scheme

Team events and collaborative work culture

Culture

Job summary

A leading software company in the UK is looking for a Market Research Analyst to support the Product Team in building business cases for the product roadmap. The role includes conducting market research, analyzing trends, and preparing reports. Candidates should have a strong background in market research methodologies and excellent data interpretation skills. This is a full-time, hybrid position offering a competitive salary and flexible working arrangements.

Qualifications

• Strong background in market research methodologies.
• Skilled in data analysis and interpretation.
• Excellent communication skills and ability to collaborate cross-functionally.
• Experience running market research projects and presenting findings.

Responsibilities

• Conduct in-depth market research to identify trends and opportunities.
• Analyse, interpret, and present data with actionable market insights.
• Prepare comprehensive reports and presentations for stakeholders.
• Develop accurate market forecasts using historical data, industry trends, and external factors.
• Monitor competitor strategies and industry developments.
• Prepare comprehensive reports and presentations for stakeholders.
• Explore new tools and methodologies to improve data analysis.
• Act as the organisational reference for diverse market knowledge.
• Track industry news and forecast potential impacts on Joblogic.

Skills

Market research methodologies (quantitative & qualitative)

Data analysis

Communication skills

Statistical analysis tools

Market research software

Competitor analysis

Data visualization

Communication

Cross-functional teamwork

Tools

Excel

R

Power BI

Tableau

Job description

Job Title: Market Research Analyst (Product Team)

Reports to: Product Owner

Hours & Place of Work- Full-time, hybrid role (UK-based).

Company Overview

Established in 1998, Joblogic is the #1 FSM software in the UK. With offices in the UK, Pakistan and Vietnam totalling 400 people we have been in the industry for over 20 years. Joblogic provides field service management software to streamline operations, increase profitability, ensure compliance, and support growth for field service businesses.

Objective

This role sits within the Product Team at Joblogic. The primary function of the Market Research Analyst will be to support the Product Team in building the business case to underpin the product roadmap by identifying the appetite within the existing userbase, along with the TAM / SAM depending on the product.

Key Duties

• Conduct in-depth market research to identify trends, opportunities, and changes in the competitive market.
• Liaise with the Joblogic userbase to understand pain points and challenges and sense check potential solutions.
• Analyse, interpret, and present data with actionable market insights.
• Develop accurate market forecasts using historical data, industry trends, and external factors.
• Monitor competitor strategies and industry developments.
• Prepare comprehensive reports and presentations for stakeholders.
• Explore new tools and methodologies to improve data analysis.
• Act as the organisational reference for diverse market knowledge.
• Track industry news and forecast potential impacts on Joblogic.

Skills & Experience

• Strong background in market research methodologies (quantitative & qualitative).
• Skilled in data analysis and interpretation.
• Proficient in statistical analysis tools and market research software.
• Experience running market research projects and presenting findings.
• Excellent communication skills and ability to collaborate cross-functionally.
• Familiarity with FSM, SaaS industries, and related technologies.
• Experience with pricing strategies, forecasting, or competitor analysis.
• Advanced data visualisation or modelling capabilities.

What We Offer

• Holidays: 25 days of holiday plus bank holidays.
• Hybrid Working: Flexibility to work remotely with occasional office visits.
• Competitive Salary: A competitive salary based on experience and performance.
• Pension: Company pension scheme.
• Culture: Team events, Christmas parties, an amazing office environment, and a fun, collaborative work culture.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Marketing and Sales
• Industries