Market Manager - Cities

easyJet Airline Company PLC; Greater London; Hybrid; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Company bonus scheme

7% pension contribution

Private medical insurance

Share options

Life assurance

Flight discounts

Job summary

easyJet holidays in the United Kingdom seeks a Market Manager - Cities to own a portfolio of city and Flight + Hotel destinations, using demand, trading performance and market insight to shape our holiday offering and improve commercial performance.

You will drive passenger, revenue and margin targets, build supplier relationships and negotiate rates, while collaborating with Trading, Marketing and Operations to optimise product mix and profitability.

Qualifications

• Experience in travel, leisure, hospitality, or another commercially focused sector.
• Strong commercial awareness with experience managing revenue, margin or sales performance.
• Confidence using data to understand performance and identify clear actions.
• Experience building and managing supplier or partner relationships.
• Strong negotiation and influencing skills.
• Ability to build effective relationships across different teams and priorities.

Responsibilities

• Managing a portfolio of city and Flight + Hotel destinations against agreed passenger, revenue and margin targets.
• Monitoring trading performance and taking action when you identify risks or opportunities.
• Developing destination plans based on customer demand, booking trends, competitor activity and commercial performance.
• Maintaining a competitive hotel portfolio and identifying new products or destinations where there is a clear opportunity.
• Reviewing hotel performance and adjusting the portfolio to improve customer choice and commercial results.
• Building relationships with hotel partners, accommodation providers and other suppliers.
• Negotiating rates, promotions, availability and exclusive offers that support your destination plans.
• Supporting campaigns and promotional activity through commercial planning and supplier offers.
• Identifying opportunities to improve conversion, average booking value and destination profitability.
• Using market and customer insight to support business cases for new destinations, products and growth opportunities.
• Working with teams across Trading, Marketing, Digital, Yield, Customer and Operations to improve performance and customer outcomes.
• Contributing to improvements in commercial processes, automation and ways of working.

Skills

Strong commercial awareness

Data driven decisions

Supplier relationship management

Negotiation skills

Cross-functional collaboration

Presentation skills

Job description

Job Description - Market Manager - Cities (17459)

Job Description

Description

The Market Manager sits within our Trading and Inventory team, managing a portfolio of city and Flight + Hotel destinations. The team uses customer demand, trading performance and market insight to shape our holiday offering and improve its commercial performance.

You’ll take responsibility for the performance and development of your destinations, working towards passenger, revenue and margin targets. This includes choosing the right products, managing supplier relationships and responding to changes in trading performance.

You will be responsible for:

• Managing a portfolio of city and Flight + Hotel destinations against agreed passenger, revenue and margin targets.
• Monitoring trading performance and taking action when you identify risks or opportunities.
• Developing destination plans based on customer demand, booking trends, competitor activity and commercial performance.
• Maintaining a competitive hotel portfolio and identifying new products or destinations where there is a clear opportunity.
• Reviewing hotel performance and adjusting the portfolio to improve customer choice and commercial results.
• Building relationships with hotel partners, accommodation providers and other suppliers.
• Negotiating rates, promotions, availability and exclusive offers that support your destination plans.
• Supporting campaigns and promotional activity through commercial planning and supplier offers.
• Identifying opportunities to improve conversion, average booking value and destination profitability.
• Using market and customer insight to support business cases for new destinations, products and growth opportunities.
• Working with teams across Trading, Marketing, Digital, Yield, Customer and Operations to improve performance and customer outcomes.
• Contributing to improvements in commercial processes, automation and ways of working.

What you’ll bring to the team:

• Experience in travel, leisure, hospitality, e-commerce or another commercially focused sector.
• Strong commercial awareness, with experience managing revenue, margin or sales performance.
• Confidence using data to understand performance and identify clear actions.
• Experience building and managing supplier or partner relationships.
• Strong negotiation and influencing skills.
• The ability to build effective relationships across different teams and priorities.
• Clear communication and presentation skills.
• The ability to prioritise multiple pieces of work and make informed decisions.
• Destination, product or market management experience would be an advantage.
• Knowledge of dynamic packaging, city products, digital trading or conversion optimisation would be useful.
• Experience working with hotel suppliers, accommodation providers or distribution partners would be beneficial.

What’s in it for you:

In addition to your competitive base salary, we offer an all-inclusive benefits package which includes our company-wide bonus scheme, 7% pension contribution, and private medical insurance. We offer a variety of share options and life assurance, and we have an impressive range of flexible benefits that you can tailor to your needs.

You’ll have access to heavily discounted flights for yourself and your loved ones, annual holiday vouchers, and a generous annual leave entitlement.

The role is full-time and based at our easyJet holidays HQ near Luton Airport. We operate a hybrid working model of 3 days per week in the office.

About easyJet holidays:

Ready to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet holidays.

In 2019 we launched our easyJet holidays business, with a mission to provide brilliant holidays at unbeatable prices. We want to lead the industry by making sustainable travel affordable and accessible to everyone – and to do this we’re building remarkable teams with modern ways of working.

By joining us you’ll be part of the UK’s fastest growing tour operator and a company named as one of the Best Workplaces in Travel. You’ll be given autonomy to do your job, a platform to share your ideas, and you’ll get to work with the very best people in the industry – all to create experiences that customers will remember forever.

Make a difference with your next role. Make it easyJet holidays.

Business Area

Commercial - easyJet holidays