Market & Insights Manager

Howden; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading insurance consultancy in Central London seeks a Market & Insights Manager to drive client engagement and deliver strategic insights. This full-time, permanent role focuses on building relationships with European insurance carriers, conducting data analysis, and delivering tailored consulting initiatives. The ideal candidate will have solid experience in account management and a strong understanding of the insurance sector. Office presence of 4-5 days per week is expected. Competitive package offered.

Qualifications

• Solid experience in account management and consulting, ideally in broking or carrier consulting.
• Strong understanding of the insurance sector, including London Market operations.
• Highly analytical and solutions-oriented with a track record in data interpretation.

Responsibilities

• Act as a key point of contact for assigned clients, building relationships.
• Conduct comprehensive data analysis to produce actionable insights.
• Lead the delivery of client projects to ensure timely, high-quality outcomes.

Skills

Account management

Data analysis

Client relationship management

Strategic thinking

Insurance sector knowledge

Excellent communication

Job description

Our Howden Markets Europe team is seeking a Market & Insights Manager to drive client engagement, deliver strategic insights, and build strong relationships with our European colleagues and external stakeholders. Reporting directly to the Head of Carrier Management, Europe, this role will support the team's mission to advise our European insurance carriers on a range of critical areas aimed at driving their commercial and operational success.

The Howden Markets Europe team specialises in providing tailored consultancy services, including identifying growth opportunities, developing sponsorship initiatives, delivering market insights, and enhancing overall carrier performance. The Market & Insights Manager will be instrumental in these efforts by understanding client needs, analysing market trends, and supporting the development of innovative, bespoke solutions that align with client objectives.

With a strong emphasis on collaboration, data analysis, and strategic thinking, the role requires a proactive individual who thrives in a fast‑paced and dynamic environment. The ideal candidate will possess a deep understanding of insurance market trends, excellent organisational skills, and the ability to communicate complex concepts effectively to both internal and external stakeholders.

Please note that this is a full‑time, permanent role based in our Central London office. You are expected to be onsite 4‑5 days per week on average. Travel to European countries may be required.

Client Engagement and Consultancy

• Act as a key point of contact for assigned clients, building trusted relationships and ensuring a deep understanding of their business needs and objectives.
• Support European carriers with bespoke consulting initiatives, including identifying growth opportunities, developing sponsorship strategies, providing market insights, and improving overall performance.
• Shape business strategy by understanding clients' evolving needs and advising on how Howden Markets can provide tailored solutions.

Data, Insights, and Market Intelligence

• Conduct comprehensive data analysis to generate actionable insights, compiling reports and presentations that drive decision‑making and support strategic goals.
• Produce dashboards and trading platform insights to enhance client engagement and operational transparency.
• Stay informed of industry trends, competitor activities, and market developments to proactively identify risks, opportunities, and emerging needs.

Delivery and Collaboration

• Lead or contribute to the delivery of client projects, ensuring timely, high‑quality outcomes that align with agreed objectives and deliver measurable value.
• Prepare new business proposals tailored to client needs, helping secure future opportunities and drive growth.
• Work closely with internal teams across our European business, including delivery and design functions, to ensure seamless execution of projects and alignment with client expectations.
• Contribute to the development and implementation of Group's high‑level insurer strategy, ensuring alignment with broader business objectives.
• Collaborate with external partners, including markets, capacity providers, and third‑party solution providers, to strengthen strategic partnerships and enhance service delivery.
• Provide regular updates to the Head of Carrier Management, Europe, and other senior stakeholders, ensuring transparency and alignment on client progress, challenges, and successes.

What are we looking for?

• Solid experience in account management, consulting, and business development, with a focus on delivering tailored solutions to meet client needs - ideally within broking or carrier consulting functions.
• Strong understanding of the insurance sector, including the composite/Lloyd's insurer landscape and London Market operations (e.g., Lloyd's, IUA, LPSO, LPC), enabling effective navigation of complex industry frameworks.
• Highly analytical and solutions‑oriented, with a demonstrated ability to interpret data, extract insights, and present actionable recommendations that support strategic decision‑making.
• Excellent communication and organisational skills, with a proven track record of prioritising effectively and delivering high‑quality outcomes in fast‑paced, client‑facing environments.
• Proactive and adaptable mindset, committed to continuous learning and embracing new challenges with enthusiasm and resilience.
• Knowledge of a European language would be advantageous but is not required.