Market insights director

JR United Kingdom; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global biotechnology company is seeking a Customer & Market Insights Innovation Lead to join their team focused on major product launches in the UK & Ireland. The successful candidate will leverage analytical skills and collaborate with stakeholders to drive market understanding and strategy. Ideal for someone with a strong background in pharma or biotechnology consulting and a passion for innovation.

Benefits

Competitive referral scheme

Qualifications

• Strong experience in pharma, biotech, or life sciences consulting.
• Proven track record in forecasting, market analysis, or customer & market insights.
• Confident engagement with senior stakeholders.

Responsibilities

• Identifying and analyzing diverse datasets for actionable insights.
• Collaborating with regional and global teams for performance tracking.
• Presenting narratives to support strategic decisions.

Skills

Analytical rigour

Commercial strategy

Innovative thinking

Forecasting

Market analysis

Customer & market insights

Data visualization

Proactive problem solving

Tools

Power BI

Excel

Job description

Job Title: Customer & Market Insights Innovation Lead

Location: Reading - Awaiting confirmation on onsite requirements

Sector: Global Biotech

FTE: 3 days per week (may flex to 4/5 during busy periods)

Role Summary

We are seeking an experienced Customer & Market Insights Innovation Lead to join a leading global biotechnology company preparing for major product launches in the UK & Ireland.

This is a unique opportunity to be part of a forward-thinking team dedicated to addressing high unmet medical needs, including postnatal depression and Alzheimer’s disease.

This role combines analytical rigour, commercial strategy, and innovative thinking. It is ideal for someone who excels at translating complex data into actionable insights and enjoys collaborating with senior stakeholders across functions.

You will act as a key partner to local launch teams, driving market understanding, forecast performance, and strategic planning by:

1. Identifying, sourcing, and analyzing diverse datasets (traditional and emerging)
2. Generating actionable insights through advanced modeling and forecasting
3. Presenting clear narratives to support strategic decisions
4. Collaborating with regional and global teams on performance tracking and reporting
5. Utilizing data visualization tools (e.g., Power BI, Excel) to communicate insights effectively

Key Requirements

• Strong experience in pharma, biotech, or life sciences consulting
• Proven track record in forecasting, market analysis, or customer & market insights
• Advanced Excel modeling and Power BI (or similar tools) experience
• Confident engagement with senior stakeholders and cross-functional teams
• A passion for innovation, curiosity, and proactive problem solving

If you wish to discuss this vacancy further or explore your career options confidentially, please contact Femi Olubodun via telephone at [phone] or email at [emailprotected].

If this role isn’t suitable for you, please consider referring someone else. We offer a competitive referral scheme as a token of appreciation.

About Planet Pharma

Planet Pharma is an American-headquartered employment agency providing global staffing services, with headquarters in Chicago and an EMEA regional office in Central London. We operate in over 30 countries with a network of 2,500+ active contractors and specialize in permanent and temporary placements.

Recognized by FORBES as the 17th best professional staffing firm, we have received multiple industry awards for excellence. Our expertise spans Regulatory Affairs, Pharmacovigilance, QA, QC, Clinical Development, Biostatistics, and Medical Affairs.

We are committed to equal opportunities and welcome applications from all qualified candidates regardless of race, sex, disability, religion/belief, sexual orientation, or age.