Market Insight Lead | Manchester, UK

Interactive Investor; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading investment platform in the UK is seeking a Market Insight Lead to transform market data into actionable insights. This role involves gathering data, translating it into insights, and collaborating across teams to enhance decision-making. The ideal candidate will have strong analytical skills, experience in customer research, and excellent communication abilities.

Qualifications

• Proficiency in analysing qualitative and quantitative data.
• Experience in customer research and insights.

Responsibilities

• Gather and consolidate data from various sources.
• Translate data into actionable insights.
• Monitor competitors' activities.

Skills

Data Analysis

Stakeholder Management

Communication

Project Management

Job description

Market Insight Lead

Who we are:
interactive investor is an award-winning investment platform that puts its customers in control of their financial future.
We've been helping investors for nearly 30 years. We are now the UK's number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers.
We offer a wide range of over 20,000 UK and international investment options, including shares, funds, trusts, and ETFs, for a simple, flat monthly fee.
Our platform also provides impartial, expert content from award-winning financial journalists, a highly engaged investor community, and daily insights and newsletters.

What we stand for:
We aim to help people confidently take control of their financial future. Our customer-driven approach and core values—honesty, transparency, decisiveness, and ambition—guide us to serve our customers and foster a thriving workplace.

Purpose of the role:
As our Market Insights Lead, you'll shape ii's strategy by transforming market data into actionable insights, guiding business decisions and strengthening our competitive edge.

What you'll do:

• Gather and consolidate data from various sources, creating a central knowledge hub.
• Translate data into actionable insights to inform decisions and identify opportunities.
• Review and summarise industry reports, making insights clear and shareable.
• Build relationships across teams to enhance collaboration and insights.
• Deliver regular and ad-hoc insight reports tailored to audiences.
• Commission primary market research to understand key trends.
• Manage relationships with external research agencies for seamless intelligence integration.
• Monitor competitors' activities, including pricing, messaging, and marketing strategies.
• Stay informed on industry conversations and trends globally, bringing fresh ideas.
• Advocate for insight-driven decision-making within the business.
• Collaborate on post-campaign analyses to evaluate marketing effectiveness.

Skills and experience required:

• Proficiency in analysing qualitative and quantitative data, including statistical analysis and visualisation.
• Ability to identify patterns and draw meaningful conclusions from data.
• Experience in customer research and insights.
• Strong stakeholder management skills, including at senior levels.
• Proactive, self-driven, and able to manage multiple projects.
• Excellent communication and influencing skills.
• Ability to present effectively across all organisational levels.
• Resilient and resourceful.

Personal attributes:

• Clear communicator
• Strong team player
• Passionate and driven to deliver the best outcomes
• Fast-moving and decisive
• Ownership-minded
• Open to challenges and constructive criticism

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