Market Engagement Manager

PHD; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Omnicom’s London-based agency network seeks a Market Engagement Manager to support global governance of Connected Reach and bridge regional offices with the global agenda. You will embed, educate, govern and learn from regional teams, translating global strategies into local action.

In this role you will manage the day-to-day governance programme, build relationships across regional colleagues, monitor adoption, and present progress to senior stakeholders.

Qualifications

• Experience in agency operations or governance.
• Experience coordinating data inputs and governance across multiple stakeholders/teams.
• Ability to analyze data and turn insights into concise actions.
• Experience producing reports, presentations, dashboards or executive summaries for reviews.
• Comfort working in a fast-paced, matrixed, multi-market environment.
• Experience with change adoption, process improvement, or tech projects is desirable.

Responsibilities

• Own the day-to-day governance programme of Connected Reach and deliver campaigns to SLA.
• Build relationships with regional colleagues to foster learning and optimise outputs.
• Translate global strategies into regional actions and drive adoption.
• Monitor adoption progress within the governance programme.
• Present regional adoption status to senior Diageo stakeholders.
• Track adoption variables and map annual planning timeframes with deliverables.

Skills

Stakeholder management

Data analysis

Project coordination

Governance

Presentation skills

Communication

Tools

Excel

Dashboard tools

Job description

Agency

PHd

Job Function

Media

Job Subfunction

Client Accountability

Job Description

The Market Engagement Manager will support global governance of the adoption of the global best practice strategies and to bridge the regional offices into the global agenda. Connected Reach is the Diageo way of planning media, and it is the responsibility of the Market Engagement Manager to imbed, educate, govern and learn from our regional offices. Diageo have an ambition to drive significant adoption of global best practice into their regions, therefore need a support network to act as conduits between our London global HQ office, and our regional hubs.

Key Responsibilities

• Own the day-to-day governance programme of Connected Reach. Project managing each campaign toolkit and ensure it is delivered within SLA to our regions.
• Build relationships with our PHD regional colleagues, to create meaningful connections to learn and optimise outputs
• Be able to translate global strategies into regional teams, drive adoption and be able to confidently encourage high adoption of global plans
• Monitor the progress of adoption via our governance programme
• Be able to confidently present the status of regional adoption to senior Diageo stakeholders.
• High attention to detail to track all variables of adoption, and to map out annual planning timeframes with key deliverables

Experience

• Experience in agency, business operations, project coordination, performance reporting, consulting, media, marketing operations or a related field.
• Experience coordinating data inputs, reporting cycles, projects or governance activity across multiple stakeholders or teams.
• Demonstrated ability to analyze data, identify meaningful trends and convert findings into concise business insights and recommended actions.
• Experience producing professional reports, presentations, dashboards or executive summaries for business reviews.
• Comfort working in a fast-paced, matrixed and multi-market environment with competing priorities and deadlines.
• Experience supporting change adoption, process improvement, technology implementation or innovation programmes is desirable.
• Experience within media, marketing, digital operations or a global client environment is desirable but not essential.

Key Behaviours

• Analytical and outcome-focused, with curiosity about what is driving performance and what action should follow.
• Highly organised and dependable, with strong ownership of deadlines, follow-ups and quality control.
• Proactive and solutions-oriented, anticipating risks and bringing practical recommendations rather than only reporting issues.
• Collaborative and confident, able to build relationships and coordinate effectively across different teams, and levels of seniority.
• Adaptable and comfortable with ambiguity, evolving priorities and new ways of working.
• Clear and concise communicator who can simplify complex information for different audiences.
• Committed to continuous improvement, knowledge sharing and scaling what works.

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/