Market Data Business Services Manager

Schroders; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global investment manager is seeking a Market Data Business Services Manager to oversee all market data operations in the City of London. This role involves managing budgets, vendor relationships, and invoice processing while ensuring best practices in market data governance. The ideal candidate will have a proven track record in market data administration and strong communication skills. A flexible attitude and attention to detail are essential for success in this role.

Qualifications

• Proven track record in Market Data administration.
• Good knowledge of Investment Management.
• Experience with vendors like Bloomberg, Factset, and Refinitiv.
• Experience with market data inventory systems.
• Strong communication and relationship skills.
• Ability to manage tight deadlines.

Responsibilities

• Prepare budget and forecast reports for Market Data.
• Manage the BAU process of ordering data.
• Oversee invoice processing and monthly processes.
• Liaise with vendors for service permissioning.
• Engage with Finance and user-base regarding costs.

Skills

Market Data administration

Investment Management

Vendor management

Communication skills

MS-Office, especially Excel

Attention to detail

Query resolution

Flexibility

Tools

Optimize (from The Roberts Group)

ServiceNow

Bloomberg

Factset

Refinitiv

Job description

Job Description

Market Data Business Services Manager

Who we're looking for

The Market Data Services team is a specialist data content and commercial management function which provides industry‑leading guidance and support for the acquisition, provisioning and governance of financial data to all areas of the firm globally. Our mandate is to ensure we operate best practice standards in the maintenance and supply of Market Data. With a diverse user‑base comes immensely varied requirements for data and we support these needs by utilising the subject matter expertise and financial knowledge that our team is expected to demonstrate.

About Schroders

We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.

We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper.

The base

We moved into our new HQ in the City of London in 2018. We're close to our clients, in the heart of the UK's financial centre and we have everything we need to work flexibly.

What you'll do

The Market Data Business Services Manager reports into the Global Head of Market Data. The role requires a good knowledge of Market Data operations with specific relevance to activities within an investment management company. Business Services oversee all invoice and inventory management activities in coordination with Commercial Management. There is a requirement for interaction with several internal groups to educate and manage operating behaviours. Our function's ability to deliver long term value depends on being successful at providing industry best practice and cross‑functional collaboration with other Market Data teams.

Key workflows for this function within Market Data include:

• Facilitation of BAU requests
• Entitlements and user permissioning
• Invoice management
• Inventory management
• Query resolution (invoices, permissions) Vendor reporting and declarations
• Monthly processes - month‑end checks, inventory preparation, due diligence
• Budget and forecast preparation and reporting

Key Responsilbilities

• Preparation of budget and forecast reports for Market Data account line
• Assist in the management of market data and commission‑based research services globally
• Assist in the BAU process of ordering data, including the process for indices
• Manage administrative tasks including, invoice processing and daily/monthly processes
• Vendor liaison to ensure service permissioning and de‑permissioning is administered appropriately
• Invoice management (reconciliation, purchase orders and approvals)
• Service enablements
• Inventory updates & housekeeping, including currency updates, HR and corporate structure • Building of reporting templates from inventory
• Service/vendor uploads into inventory system
• Engagement with Finance and user‑base around costs, recharge and service availability
• Engagement with HR around headcount moves & cost centre updates
• TechLink (ServiceNow) requests for additional services
• Responsibility and oversight for Business Services team members in EMEA (+2), APAC (+1)

The knowledge, experience and qualifications you need

• A proven track record in Market Data administration
• Good knowledge of Investment Management - what we do as a firm/how we make money
• Experience of working with vendors including, Bloomberg, Factset, Refinitiv
• Experience of market data inventory systems, specifically Optimize (from The Roberts Group)
• Excellent communication and relationship skills
• Ability to drive query resolution with billing functions at our providers
• Attention to detail and a flexible attitude
• Able to work to tight deadlines, particularly in relation to diarised processes
• Strong MS-Office to include Excel

We recognise potential, whoever you are

Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio‑economic background, or any other protected characteristic.