Marine Shipowners - Associate Director - Client Service and Delivery

Job DescriptionThe Role

• Responsible for all aspects of handling and broking Marine Hull placements. Typically for smaller to medium sized, volume business/clients.
• Ability to understand a client or prospect’s business, coverage requirements and key issues.
• Ability to manage relationships and negotiate placement with the relevant insurance markets.
• Prepare client/prospect and market presentations and documentation.
• Determine appropriate solutions, structuring and pricing.
• Identify appropriate markets and determine placing strategy.
• Create and grow relationships with underwriters in UK and international markets.
• Assist with the department’s sales processes and the development of new business.
• Ensure ongoing compliance with WTW guidelines and procedures.
• Ensure good relationships and communication with other WTW associates.
• Understand and use relevant WTW systems.
• Provide the highest level of customer service to existing and new clients, maintaining profitable revenue and supporting the sales process for upselling and cross-selling.

The Requirements

• A knowledge of Marine Hull and its business/clients is preferable.
• Good communication, negotiation, organizational and interpersonal skills.
• Excellent technical skills.
• Ability to assimilate and apply large volumes of information rapidly.
• Negotiation skills coupled with the ability to be flexible and innovative.
• Ability to work both independently and as part of a wider team.
• Able to prioritize, manage deadlines and work under pressure.
• Ability to adapt personal style to work effectively with a wide range of clients, colleagues and underwriters.
• Must be prepared to work with integrity and openness, complying at all times with FCA and WTW requirements.
• Good IT skills with excellent Word and Excel usage capability.