Marine/Shipment Coordinator

ZipRecruiter; Leatherhead; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company is seeking a Logistics Coordinator in Leatherhead to manage customer order logistics and coordinate with various staff members. The role demands strong problem-solving, communication, and organizational skills, along with logistical analysis capabilities to optimize shipping processes. This position is ideal for someone with extensive prior experience in logistics roles.

Qualifications

• Proficient with logistics processes and tools.
• Experience in customer service and communication.
• Ability to analyse logistics routes and schedules.

Responsibilities

• Coordinate logistics for customer order processing.
• Work with vendors on shipment schedules.
• Investigate customer inquiries and complaints.

Skills

Attention to detail

Organisational skills

Problem solving

Customer service

Strong communication skills

Tools

Computer systems

Job description

Job Description

MAIN FUNCTIONS: Responsible for the logistics
related to processing of customer orders. Coordinates
with sales staff, dispatchers, customer service
representatives, warehouse staff and
shipping/receiving. Answers inquiries from
customers and investigates complaints regarding
services and policies. Input, update and consolidate
ETA/shipping data and send to appropriate business
units. Analyses load information from customers in
order to determine and verify the appropriate routes,
rates, and schedules. Coordinates shipment schedules
with vendors. Works with moderate work direction
and is skilled and knowledgeable to the position.
This position would typically include senior
Logistics/Shipments Coordinators with extensive
prior experience.

SKILLS AND QUALIFICATIONS: Attention to detail. Strong
organisational skills. Problem solving. Customer
service. Strong communication skills as this position
will be contact point for government officer.
Familiarity/Proficiency with computer systems.
Logical thinking skills for logistics optimisation and
improvement to the work process.