Marine and Energy Claims Manager

American International Group, Inc.; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading global insurance firm is seeking a Marine and Energy Claims Manager in London. The role involves leading a team of claims adjusters, managing complex claims, and ensuring compliance with regulations. Candidates should have extensive experience in Lloyd's/ London Market claims, strong negotiation skills, and a focus on customer outcomes. The position offers a unique opportunity to influence and develop talent in a dynamic environment.

Qualifications

• Experienced in managing and mentoring claims teams.
• Able to resolve large and complex specialist claims.
• Skills in developing internal and external relationships.

Responsibilities

• Lead and develop the Marine claims team.
• Manage day-to-day operations and claims processes.
• Ensure compliance with regulatory requirements.

Skills

Lloyd's / London Market claims experience

Strong negotiation skills

Interpersonal and relationship management skills

Effective communication skills

Education

ACII qualification or similar

Job description

Marine and Energy Claims Manager

At Talbot and AIG, we are reimagining the way we help customers to manage risk. Join us as a Marine and Energy Claims Manager to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Talbot

Talbot operates within the Lloyd's Insurance Market through Syndicate 1183 and Syndicate 2019. With an expert team of highly skilled and experienced underwriters and a balanced, geographically diverse portfolio of business, Talbot has earned a reputation as an industry leading insurance specialist.

Talbot writes a diversified portfolio including Crisis Management, Energy, Financial Lines, Marine, Political Risk, Property and Terrorism. Drawing on our deep industry expertise, Talbot develops tailored insurance solutions that address clients' evolving and often unique needs.

Syndicate 2019 provides Lloyd's investors with access to AIG's Private Client Select (PCS) portfolio.

Part of AIG since 2018, Talbot is committed to working with brokers and clients to deliver industry leading solutions. It is headquartered in London with offices in New York and Singapore.

How you will create an impact

The Marine Claims team manage syndicate and overseas offices claims concerning the following Direct, Facultative Reinsurance and XOL classes:

• Hull
• Cargo/Fine Art & Specie
• Upstream Energy
• Marine and Energy Liability
• Marine War
• Political Risk
• Product Recall
• Marine Treaty

Role responsibilities:

• Lead, manage, mentor, coach and develop the Marine claims adjusters
• Responsible for the efficient day to day operation and management of the Marine claims team
• Efficient, accurate and effective management of claims and data in line with the department guidelines, authorities and KPIs
• Responsible for establishing and maintaining adequate and accurate reserves
• Champion customer outcomes
• Supervise and monitor organisations where Talbot has delegated claims authority
• Instruction of legal representatives and/or loss adjusters, surveyors, etc.
• Notify and report claim notifications to underwriters and senior management
• Report on claim issues and items of interest at claims and underwriting meetings
• Represent Talbot at market meetings
• Represent Talbot on market sector groups
• Attend mediations and depositions as required
• Notify the reinsurance claims department of potentially recoverable losses and provide full details where required
• Lead the development of internal and external relationships to enable the Claims function to support the needs of underwriters, brokers and clients
• Oversight over the actuarial procedures for the Marine classes
• Ensure compliance with controls and regulatory requirements

What you'll need to succeed

• Strong Lloyd's / London Market claims experience
• Recognised Market leader in the Marine and Energy classes, with experience of Political Risk an advantage
• Extensive knowledge and strong technical claims experience with a proven track record of resolving large and complex specialist claims
• Implementation and management of continual improvement within the claims environment
• ACII or similar qualification.
• The ability to lead, inspire and motivate a highly skilled team
• Provide quality data and management reports
• Strong negotiation skills
• Excellent interpersonal and relationship management skills
• Effective communication skills

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].