Marine and Energy Claims Manager

AIG; City Of London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading insurance company is looking for a Marine and Energy Claims Manager in London. In this role, you'll lead the Marine claims team, ensuring efficient operations and championing customer outcomes. The ideal candidate will have strong Lloyd's market experience and the ability to motivate a skilled team. Join us and help redefine risk management with tailored solutions.

Benefits

Comprehensive benefits package

Professional development opportunities

Qualifications

• Recognised Market leader in the Marine and Energy classes.
• Extensive knowledge and strong technical claims experience.
• Proven track record of resolving large and complex specialist claims.

Responsibilities

• Lead the Marine claims team and ensure efficient operations.
• Champion customer outcomes and manage claims.
• Represent Talbot at market meetings and oversee actuarial procedures.

Skills

Strong Lloyd's / London Market claims experience

Strong negotiation skills

Excellent interpersonal and relationship management skills

Effective communication skills

Education

ACII or similar qualification

Job description

Overview

At Talbot and AIG, we are reimagining the way we help customers to manage risk. Join us as a Marine and Energy Claims Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Talbot

Talbot operates within the Lloyd's Insurance Market through Syndicate 1183 and Syndicate 2019. With an expert team of highly skilled and experienced underwriters and a balanced, geographically diverse portfolio of business, Talbot has earned a reputation as an industry leading insurance specialist.

Talbot writes a diversified portfolio including Crisis Management, Energy, Financial Lines, Marine, Political Risk, Property and Terrorism. Drawing on our deep industry expertise, Talbot develops tailored insurance solutions that address clients\' evolving and often unique needs.

Syndicate 2019 provides Lloyd’s investors with access to AIG’s Private Client Select (PCS) portfolio.

Part of AIG since 2018, Talbot is committed to working with brokers and clients to deliver industry leading solutions. It is headquartered in London with offices in New York and Singapore.

How you will create an impact

The Marine Claims team manage syndicate and overseas offices claims concerning the following Direct, Facultative Reinsurance and XOL classes:

Hull

Cargo/Fine Art & Specie

Upstream Energy

Marine and Energy Liability

Marine War

Political Risk

Product Recall

Marine Treaty

Role responsibilities:

• Lead, manage, mentor, coach and develop the Marine claims adjusters
• Responsible for the efficient day to day operation and management of the Marine claims team
• Efficient, accurate and effective management of claims and data in line with the department guidelines, authorities and KPIs
• Responsible for establishing and maintaining adequate and accurate reserves
• Champion customer outcomes
• Supervise and monitor organisations where Talbot has delegated claims authority
• Instruction of legal representatives and/or loss adjusters, surveyors, etc.
• Notify and report claim notifications to underwriters and senior management
• Report on claim issues and items of interest at claims and underwriting meetings
• Represent Talbot at market meetings
• Represent Talbot on market sector groups
• Attend mediations and depositions as required
• Notify the reinsurance claims department of potentially recoverable losses and provide full details where required
• Lead the development of internal and external relationships to enable the Claims function to support the needs of underwriters, brokers and clients
• Oversight over the actuarial procedures for the Marine classes
• Ensure compliance with controls and regulatory requirements

What you’ll need to succeed

• Strong Lloyd’s / London Market claims experience
• Recognised Market leader in the Marine and Energy classes, with experience of Political Risk an advantage
• Extensive knowledge and strong technical claims experience with a proven track record of resolving large and complex specialist claims
• Implementation and management of continual improvement within the claims environment
• ACII or similar qualification
• The ability to lead, inspire and motivate a highly skilled team
• Provide quality data and management reports
• Strong negotiation skills
• Excellent interpersonal and relationship management skills
• Effective communication skills

Ready to take your career to the next level? We would love to hear from you.

#LI-AIG

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Benefits

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

About AIG

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].

Functional Area:

CL - Claims Talbot Underwriting Services Ltd (TS1)