Marina General Manager- London Canary Wharf

Leisure People; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the leisure sector is seeking a General Manager for their marinas in London Canary Wharf. This role involves overseeing operations, ensuring excellent customer service, and managing a dedicated team within a scenic waterfront environment. Offering a competitive salary with bonus potential and various benefits, including substantial discounts.

Benefits

30% bonus potential

33 days holiday

Life Assurance

Discounts on moorings and gyms

Professional development investment

Qualifications

• Genuine, warm personality with a flair for great customer service.
• Hands-on approach to leadership.
• Experience managing a multi-faceted leisure or hospitality business.

Responsibilities

• Manage two marinas and support the operational team.
• Deliver fantastic customer experiences and maintain facilities.
• Work sociable hours, typically Monday to Friday.

Skills

Customer service

Leadership

Business acumen

Job description

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Marina General Manager- London Canary Wharf, London

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

e14e2a109a83

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

General Manager - Marina & Waterside - London Canary Wharf - £40,000 + 30% bonus potential + excellent benefits.

Looking for a change in direction? Experienced site manager within a commercial customer centric operation? Looking to work more sociable hours in an idyllic waterside setting? Well please read on…

We are looking for a General Manager to manage two stunning marinas in London Canary Wharf and look after their mainly long-standing affluent residents living in the marinas. Our client is a diverse nationwide leisure operator growing fast through acquisitions and redevelopments, so it is an exciting time to be joining them.

Key elements of the role:

Coach, support and inspire your operational team to be the best they can be every day.

Strive to deliver a fantastic customer experience to both your leisure customers and residents, building meaningful relationships along the way.

Ensure the facilities and amenities are always clean, safe and well maintained.

Support the busy boat brokerage office based there.

Typically working 9-5 Mon-Friday with the expectation of the occasional evening or weekend to meet the needs of the business and customers.

Very sociable hours over 37.5-hour week.

30% bonus potential (Quarterly and annual).

33 days holiday (inclusive of bank holidays).

Life Assurance.

Big discounts on moorings, gyms and much more.

Continued investment into your professional development.

The person we are looking for:

Genuine, warm personality with a flair for great customer service and hospitality.

Ideally experience in servicing high net worth customers.

Hands-on approach to leadership and ownership mentality.

Strong operator with experience managing a multi-faceted leisure, serviced property or hospitality business.

Team leadership experience possibly as a Centre Manager, General Manager, Club Manager, Community Manager, Facilities Manager, Estates Manager, Property Services Manager or even Operations Manager ready to step up.

Business acumen: able to read and act on a P&L and manage budgets.

Ideally have an interest in boats or the waterside.

Living within an easy commute of London Canary Wharf.