Marella Cruises | Entertainment Technician

RWS Global; Milton Keynes; On-site; GBP 25,000 - 35,000; Full time

Job summary

RWS Global is looking for an Entertainment Technician to support their team in delivering high-quality entertainment experiences aboard their cruise ships. This role requires at least 2 years of relevant experience in sound and lighting, as well as operational knowledge of equipment.

The successful candidate will ensure seamless productions, manage technical setups, and uphold safety standards while representing RWS Global. Candidates with prior sea-going experience will have an advantage.

Qualifications

• At least 2 years of relevant industry qualifications.
• Operational knowledge of audio-visual equipment.
• Experience in cruise industry or live performance venues.

Responsibilities

• Deliver technical requirements of entertainment products.
• Set up sound and lighting systems as directed.
• Maintain stage scenery, equipment, and props.
• Ensure events start on time and technical requirements are met.
• Complete maintenance records and comply with schedules.

Skills

Sound and lighting setup

Audio-visual equipment knowledge

Stage management

Health & safety procedures

Education

Relevant industry qualifications in sound, lighting, or stage management

Job description

About RWS Global

RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia, consumer products and more.

About the Role

Reporting to the Entertainment Technical Manager, the Entertainment Technician will support the Entertainment Technical team in delivering the technical needs of the entertainment programme on board to the highest industry standards. The team consists of 3 Senior Technicians, a Broadcast Manager and 5 Entertainment Technicians, and works alongside the Entertainment department which includes hosts, cast members, children’s host team, musical director and resident musicians. The department is directed and coordinated by the Cruise Director.

As a member of the Entertainment Technical team, you will set up live bands, musicians and technical equipment around the ship’s venues. Depending on the vessel, you may operate sound and lighting gear in a single venue or ship‑wide across multiple venues and lounges. You will assist with the production shows in the main theatre, including backstage work, building and striking stage scenery, and, on certain vessels, operating Follow Spot for production shows.

You will also hold responsibility for emergency procedures, guest mustering and drills, with training received both prior to joining and regularly on board. You represent RWS Global and Marella Cruises, acting safely, responsibly and professionally at all times.

Responsibilities

• Deliver the technical requirements of entertainment products to an exceptionally high standard.
• Set up sound and lighting systems as directed, coordinating with other team members to ensure a seamless production of events on board.
• Set up and maintain stage scenery, equipment and props for all performances as directed.
• Create and enhance the guest experience on board, ensuring all events are delivered at the highest technical standard possible.
• Ensure events in the ship’s venues start on time and all technical requirements from musicians, performers and entertainment hosts are met.
• Follow the Entertainment Technical Manager’s instructions and work schedules, ensuring all work is carried out safely, efficiently and in accordance with all current safety and company regulations.
• Complete accurate maintenance and equipment records and comply with the cleaning and maintenance schedule for the department.
• Assist with the technical maintenance, repair and upkeep of all equipment onboard as directed by the Entertainment Technical Manager.
• Maintain professional behaviour and appearance at the highest level whilst on board, representing RWS Global and Marella Cruises.
• Uphold the standards set out in training, including health & safety procedures.
• Assume a position of responsibility for emergency procedures, guest mustering and drills.

Experience & Skillset

The Entertainment Technician should have at least 2 years of relevant industry qualifications in sound, lighting, stage management or equivalent relevant work experience. Operational and set‑up knowledge of audio‑visual equipment is mandatory. Experience working in the cruise industry and/or live performance venues (concert, theatre, comedy) is desirable, as is previous sea‑going experience in a similar role. Knowledge of health & safety procedures within the production environment is required.

Other Requirements

• Must hold valid STCW training certificates prior to joining the ship.
• Must hold a valid Seamans Book/ID card or have completed an application for this.
• Must hold a full, valid passport, with at least 9 months validity at time of joining.
• Must hold a valid ENG1 or equivalent medical certificate.

Diversity and Inclusion Statement

At RWS Global we value the diversity of our team, including racial, ethnic, and religious backgrounds, sexual orientations, gender identities and expressions, sexes, national origins, political affiliations, socio-economic status, veteran and disability status, and other intersectional dimensions. We are committed to promoting diversity and inclusion in all areas of employment and throughout our creative process and projects.