Marcus by Goldman Sachs, Business Risk Analyst, Analyst, London London · United Kingdom · Analyst

Goldman Sachs Bank AG; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Business Risk Analyst to join their dynamic team in London. This role is pivotal in supporting the Business Risk Managers by designing and developing controls, conducting risk assessments, and ensuring compliance across operations. You will collaborate closely with various teams to enhance training and quality standards while driving performance. If you are detail-oriented, passionate about customer service, and eager to contribute to a risk management framework in a fast-paced environment, this opportunity could be your next career step. Join a firm that values innovation and diversity in the workplace!

Qualifications

• Detail-oriented with a positive attitude and ability to work independently.
• Experience in risk management, preferably in Retail Banking.

Responsibilities

• Support Business Risk Managers in designing controls for Operations.
• Conduct monthly control testing and ongoing risk assessments.
• Collaborate with Training team to enhance quality and compliance.

Skills

Customer Service

Risk Management

Communication Skills

Leadership Skills

Interpersonal Skills

Education

Basic understanding of risk management

Job description

Marcus by Goldman Sachs, Business Risk Analyst, Analyst, London location_on London, Greater London, England, United Kingdom

OUR IMPACT

Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design.

Marcus by Goldman Sachs

The firm’s direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency, and simplicity.

YOUR IMPACT

Are you passionate about customer service? Do you have experience in delivering and designing training across large organisations? Do you have a background in risk management and controls operating in the 1st line? We’re looking for a first line risk analyst to support our business risk team in our Marcus UK business.

What you’ll do:

• Support the Business Risk Managers in designing and developing suitable controls for the Marcus Operations team.
• Work with the Customer Support team to build a strong understanding of established policies, procedures, and authority levels across multiple cross-functional teams and processes, and work with the risk manager to define and set controls to ensure compliance.
• Carry out monthly control testing on all procedures, as directed by the management team, to identify any gaps in controls of new/emerging risks.
• Complete ongoing risk assessments of agreed procedures, as directed by the wider management team; analysing existing risks along with new and emerging risks and identifying, describing, and estimating the risks affecting the team.
• Work closely with the Training team to establish quality issues and ensure this is embedded into policies, procedures, and controls.
• Partner with Training and Development analysts to collect and analyze data from each audit/monitor activity and assist customer support teams with the development and implementation of appropriate corrective action plans, training tips, and team communication to improve overall quality results.
• Support regular audits of policy and compliance to standards.
• Support and maintain the Risk Control Self Assessments for the Customer Support teams.
• Input into the monthly Risk and Compliance dashboard.
• Provide control results to feed into the monthly report on control testing.
• Work with the business risk strategy manager to ensure the incident management and business continuity plans are understood.
• Deputize for business risk managers as required.
• Ensure that all risk actions are updated regularly and closed as appropriate.

What we’re looking for:

• Must be self-directed, detail-oriented, with a positive attitude, driven, and able to work independently in a team-oriented and fast-paced environment.
• Proven ability to lead by example, with a positive attitude.
• Good interpersonal skills.
• Excellent communication and delivery skills.
• Ability to lead teams and drive performance standards.
• Good leadership skills and the ability to motivate and coach staff.
• A desire to help others work towards targets and develop their skills.

Basic Qualifications

• Basic understanding of risk management, preferably within a Retail Banking environment.

Desirable Qualifications

• Experience in a regulated and audited service environment.
• Understanding of the UK regulatory environment.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital, and ideas to help our clients, shareholders, and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities, and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness, and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity.