MaPS System Specialist - Support

NHS; London; Hybrid; GBP 40,000 - 51,000; Full time

Job summary

An established industry player is seeking a dedicated professional to enhance their Oracle Fusion systems and support services. This role involves providing expert systems support, managing cloud infrastructure, and ensuring the security of financial and people systems. You will engage with stakeholders to drive improvements and deliver training to empower users. Join a forward-thinking organization that values inclusivity and innovation, where your contributions will significantly impact the efficiency of operations and service delivery. Embrace this opportunity to grow in a dynamic environment that champions equality and progress.

Benefits

Flexible working opportunities

Hybrid working model

Market Pay Supplement of £5000

Modern office environment

Co-location with other government departments

Qualifications

• Experience in managing Oracle Cloud or similar cloud environments.
• Significant experience delivering systems support within an ITIL aligned organisation.
• Ability to engage and communicate technical concepts with stakeholders.

Responsibilities

• Support and maintain Oracle Cloud Infrastructure and financial systems.
• Provide systems application support and ensure rapid solutions.
• Develop training documentation and courses for users.

Skills

Financial Systems Support

Oracle Cloud Management

Data Management

ITIL Service Management

Agile Project Management

Cyber Security

Communication Skills

Education

Cyber Security Qualification

Computing or IT Qualification

SCM, HCM, EPM, ERP or OCI Foundation Associate

Tools

Oracle Cloud Infrastructure

Enterprise Resource Planning Systems

Job description

To deliver professional and expert systems and support services to the Oracle Fusion; Money and People Service (MaPS) systems. Thereby enabling optimal decision making and financial management across the agency.

Main duties of the job

Key responsibilities include:

Systems:

• Support the teams' priorities and resourcing to ensure the effective delivery of the financial and people systems, data and technology.
• Create training courses to upskill users on processes and systems.
• Develop and update systems guidance.
• Support, maintain and improve the central Enterprise Resource Planning Systems, including Finance, Supply Chain, HR, Payroll, EPM and FDIP.

Data Management:

• Use insights from stakeholder engagement and data to effectively manage and improve the performance of systems.
• Provide expert advice regarding systems and technology to stakeholders within the organisation and across government.
• Enable and manage change that allows more flexibility, responsiveness and improved service delivery and user experience.

Role specific:

• Support, maintain, configure, and improve our Oracle Cloud Infrastructure.
• Lead Oracle Cloud maintenance related to activities.
• Lead Oracle Cloud user, role, data and infrastructure security related activities.
• Create and maintain documentation to ensure auditable, user security processes, procedures, and approval frameworks.
• The specific content of the role will be flexible, and the individual will be expected to work across/within different modules and across different layers of the solution and architecture as needed.

About us

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Job responsibilities

Main activities the post holder will carry out:

Activity

% time

To provide systems application support to ensure rapid solutions are provided to end user problems.

10

Provide advice on technical aspects of requirements into system development and integration, including requests for changes and deviations from specifications.

15

Understand and apply relevant technical strategies, policies, standards and practices.

10

Lead in the assurance of technical documentation and solutions in alignment with requirements and UKHSA strategic objectives.

10

Lead in the development of support and training documentation and courses to ensure all users have up to date guidance and support.

15

Produce detailed analysis of requirements, to arrive at credible and coherent solutions.

10

Liaise with other finance and people teams, communicating technical concepts and complex issues clearly and accurately, and adapting communication style to suit the recipient.

5

To assist in ensuring the security of the finance and people systems and associated data.

25

• Experience in Financial and/or Supply Chain and/or Human Resources and/or managing cloud infrastructure expertise.
• Significant experience of delivering systems support within an ITIL aligned organisation.
• Significant experience in managing Oracle Cloud or similar cloud environments.
• Demonstrable knowledge of managing change through the product delivery life cycle
• Demonstrable ability to engage and communicate technical concepts and complex issues with key stakeholders at an operational and strategic level.
• Excellent written and verbal communication skills.
• One or more of the following: Cyber Security ,Computing or IT qualification
• One or more of the following: SCM, HCM, EPM, ERP or OCI Foundation associate
• Digital, Data & Technology:
• ITIL Service Management
• Agile Project Management
• Lean Six Sigma
• Experience managing Oracle Cloud user security.
• User Security Audit experience
• AI for OCI and Cloud applications

Desirable criteria will only be assessed in the event of a strong field of candidates and as a second stage after all essential criteria have been assessed.

Selection Process Details

Please note you will not be able to upload yourCV. You must complete the application form in as much detail as possible.Please do not email us your CV.

Stage 1: Application & Sift

Success profiles

This vacancy is using success profiles and will assess your behaviours, experience, strengths and ability. You will be required to complete an application form. You will be assessed on the above listed 8 essential criteria , and this will be in the form of a:

• Application form (Employer/ Activity history section on the application)
• 750word Statement of Suitability.

This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria.

The Application form and Statement of Suitability will be marked together.

In the event ofa large number ofapplications we willlonglistinto 3 piles of:

Meets all essential criteria

Meets some essential criteria

Meets all essential criteria and meets some essential criteria will be taken through to shortlisting.

Shortlisting: In the event of a large number of applications we will shortlist on:

• Experience in Financial and/or Supply Chain and/or Human Resources and/or managing cloud infrastructure expertise.

If you are successful at this stage, you will progress to interview and assessment

Please do not exceed 750 words. We will not consider any words over and above this number.

Feedback will not be provided at this stage.

Stage 2: Interview (success profiles)

You will be invited to face to face interview. Remote interviews will be considered if you live more than 3 hours away from the Canary Wharf office.

Behaviours, Ability and Strengths will be tested at interview.

The Behaviours tested during the interview stage will be:

• Making Effective Decisions
• Communicating and Influencing
• Delivering at Pace
• Developing Self and Others
• Managing a Quality Service

Ability:

There will be a 5-10 minute presentation on-"Which approach is better when implementing RBAC in SaaS applications. Assigning roles to users or the position the user is assigned to?"

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Eligibility Criteria

Open to all external applicants (anyone) from outside the Civil Service (includingby definition internalapplicants).

Location

This role is being offered as hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQs (Birmingham, Leeds, Liverpool, and London) Our core HQ offices are modern and newly refurbished with excellent city centre transport link and benefit from benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Security Clearance Level Requirement

Successful candidates must pass a disclosure and barring security check.

For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 5 years as the role requires Security Check (SC) clearance. UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder / Recruiting Manager listed in the advert for further advice.

Salary Information

Market Pay Supplement (MPS) of £5000 for permanent staff.

Person Specification

Statement of Suitability and Application Form

• Statement of Suitability and Application Form

Behaviours

• Making Effective Decisions
• Communicating and Influencing
• Delivering at Pace
• Developing Self and Others
• Managing a Quality Service

Ability

• Presentation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Birmingham, Leeds, Liverpool and London (Canary Wharf)

£40,661 to £50,472 a yearPer annum, Pro rata

Contract

Permanent

Working pattern

Full-time,Part-time,Job share,Flexible working

Reference number

919-ROG-300222-EXT

Job locations

Birmingham, Leeds, Liverpool and London (Canary Wharf)