Manufacturing Sales Administrator

MTrec Ltd Technical; Washington; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading manufacturing company in the UK is seeking a Manufacturing Sales Administrator. This role involves administering customer accounts, ensuring high-quality service, and maintaining customer relationships. Ideal candidates will have prior experience in customer service, excellent communication skills, and proficiency in relevant tools. This is an onsite position with the potential for permanence after 12 months.

Benefits

Competitive salary

Shift allowance

Growth opportunities

Qualifications

• Previous experience in a similar role ideally in manufacturing.
• Knowledge of customer service principles and practices.
• Excellent communication skills, both written and spoken.

Responsibilities

• Administer specific customer accounts effectively and efficiently.
• Maintain and enhance customer relationships to meet objectives.
• Process and administer customer orders received per customer.

Skills

Customer service experience

Professional communication

Attention to detail

Proficient in MS Office (Excel)

Tools

CRM system

MS Office

Job description

The Company

Our client is a market leading manufacturing company due to a sustained period of growth they are now looking to recruit a Manufacturing Sales Administrator.

The Role

• Is initially fixed term for 12 months there is potential to become permanent.
• The role will be working in person onsite.
• Administer specific customer accounts effectively and efficiently.
• Taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance to ensure customer's requirements are met.
• Maintain and enhance customer relationships to meet objectives, thus providing a world class customer service.
• Deliver excellent customer service per sector, constantly striving to maximise customer experience
• Processing and administering customer orders received per customer.
• Administer an accurate database of customers using CRM system.

The Person

• Will have previous experience in a similar role ideally in manufacturing.
• Previous customer service experience.
• Professional communication abilities, both written and spoken.
• Knowledge of customer service principles and practices.
• Proficiency in MS Office applications, in particular Excel.
• Excellent communication skills.
• Attention to detail/accuracy of work.

The Benefits

• You will be working for a well-established growing employer.
• An excellent salary.
• Salary advertised includes shift allowance over time is additional.
• A company experiencing continued growth, expansion and investment.
• The company are fully compliant with the latest health and safety requirements for current safe working practices.