Manufacturing Quality Manager

JAM Recruitment; Newcastle-under-Lyme; On-site; GBP 40,000 - 60,000; Full time

Job description

Are you passionate about Quality? Are you an experienced Manager within Quality Assurance and keen to support solutions within the manufacturing sector? If so, the following permanent role could be for you….

My client is a leading manufacturer of custom-made steel door solutions in the Newcastle-under-Lyme area. They are looking for a Quality Manager who will join them ASAP on a permanent basis.

The Quality Assurance (QA) Manager is responsible for overseeing and managing the quality assurance processes within the organisation. This exciting role ensures that all products, services, and processes meet established quality standards, are in compliance with relevant regulations, and adhere to industry best practices. The QA Manager is responsible for leading the QA team, developing quality assurance strategies, and implementing processes to improve the overall quality and efficiency of production, service delivery, and operations.

The Quality Assurance Manager will collaborate with cross-functional teams including Procurement, Finance, Sales, Maintenance, and Operations, to drive continuous improvement, efficiency, and cost savings.

You will be responsible for:

• Ensuring Product or Service Quality: Ensure that the company's products and services meet or exceed customer expectations and regulatory requirements.
• Establishing processes for continuous improvement.
• Ensuring the company adheres to industry standards, laws, and regulations.
• Responsible for training staff and fostering a culture of quality across the company.
• Maintaining and enhancing quality management systems (QMS), such as ISO 900.
• Monitoring customer feedback, addressing complaints, and identifying areas where customer satisfaction can be improved.
• Identifying and managing risks that may impact product or service quality, and developing plans to mitigate those risks.
• Using data and metrics to track quality performance, identify trends, and make informed decisions for process improvements.
• Regularly reporting quality performance to senior management.
• Conducting internal audits and inspections to assess whether processes and systems are operating as expected and if they meet the established quality standards.

You:

• Degree in Mechanical Engineering, Operations, or a Quality-related field or relevant experience.
• Green Belt Six Sigma (highly desirable).
• Minimum 5 years of Manufacturing experience, with desirable exposure to Punch and Press Operation.
• Demonstrable understanding of modern Manufacturing Processes and Quality Methodologies.
• Leadership: Ability to lead teams and collaborate across multiple departments.
• Analytical Skills: Strong ability to analyse processes, trends, and data.
• Problem Solving: Quick decision-making and problem-solving skills to address quality issues.
• Attention to Detail: Meticulous in reviewing processes and ensuring compliance with standards.
• Communication: Strong written and verbal communication skills for reporting and working with other departments.
• Experience in steel door, hardware, or another field of related manufacturing (highly desirable).

The package:

• You'll receive a very competitive salary (please get in touch for details on this) and other benefits including pension, annual leave, and an extra day off for your birthday. Plus, of course, an early finish on a Friday! In addition, there are other non-tangible benefits including a commitment to training, development, and career development.