Manufacturing & Engineering Network Analyst - 12 mth contract

ZipRecruiter; Peterborough; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading company in manufacturing and technology seeks a Manufacturing & Engineering Network Analyst for a 12-month contract in Peterborough. The successful candidate will provide critical network support across Europe, Africa, and the Middle East, participating in design projects and ensuring compliance with network standards. Ideal applicants will have a bachelor's degree in Computer Science and significant experience in network support, particularly in Cisco environments, with a focus on troubleshooting and documentation.

Qualifications

• Minimum 3 years' experience in network support/operations.
• Cisco CCNA certification required.
• Experience in Cisco environment preferred.

Responsibilities

• Provide Level 2/3 remote network helpdesk support.
• Support LAN/WLAN/WAN infrastructure through incident resolution.
• Participate in small-scale LAN design projects.

Skills

Network troubleshooting and diagnostics

Cisco IOS upgrades and configuration

Proficiency with Microsoft Office Suite

Understanding of DNS

Understanding of DHCP

Education

Bachelor's degree in Computer Science

Tools

Cisco router/switch

WLC (Wireless LAN Controller)

Ticketing systems (e.g., Remedy)

Putty

Job description

Job Description

Manufacturing & Engineering Network Analyst - 12 mth contract
Location: UK - Peterborough or Stafford
5 days onsite (Remote Support for EAME)
Contract Type: Inside IR35
Start Date: immediate
Salary: £28.00 - £32.00 p/h

Join our client's European Network Team!
Our client, a global leader in manufacturing and technology, is seeking an experienced Network Analyst and Support Engineer to join our European Network Services Team on an agency basis.
This role offers a fantastic opportunity to become part of a dynamic, collaborative, and globally distributed team. You'll play a vital role in maintaining and supporting network services across Europe, Africa, and the Middle East (EAME) - and beyond when required.

Key Responsibilities

1. Provide Level 2/3 remote network helpdesk support for our client's EAME-based facilities, including factories, offices, and warehouses.
2. Support LAN / WLAN / WAN infrastructure through incident resolution, change implementation, and request fulfilment.
3. Participate in small-scale LAN design projects and assist in delivering infrastructure upgrades and enhancements.
4. Collaborate with a global team to ensure network standards and policies are upheld across all locations.
5. Contribute to network documentation, design updates, and process improvements.
6. Join a rotating on-call support schedule (1 week every 2 months), including out-of-hours support as needed.

Skills & Experience

Essential:

• Bachelor's degree in Computer Science or equivalent experience.
• Minimum 3 years' experience in network support and operations, ideally within a Cisco environment.
• Cisco CCNA certification (required).
• Proficiency in Cisco IOS upgrades and configuration.
• Experience with Cisco router/switch and WLC (Wireless LAN Controller) configuration.
• Network troubleshooting and diagnostics.
• Understanding of DNS, DHCP, and basic firewall principles.
• Experience with network documentation and change management.
• Familiarity with ticketing systems such as Remedy or Peregrine.
• Proficiency with Microsoft Office Suite, Putty, and other standard networking tools.

Desirable:

• Cisco certifications above CCNA (e.g., CCNP).
• Exposure to project management methodologies.
• Experience with global/regional project participation.
• Knowledge of additional languages (English required; a second language is a plus).