Mandarin Speaking petrochemical sales

ZipRecruiter; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading company in the commodities sector is looking for a Business Development Specialist. This role will focus on developing a customer base within energy and petrochemical sectors, aligning with the company's strategic efforts, while ensuring compliance with regulatory standards. Candidates must possess proficiency in Chinese and a strong understanding of market dynamics.

Qualifications

• Chinese language proficiency required.
• Deep knowledge of Chinese energy and petrochemical markets.
• Strong negotiation and communication skills desired.

Responsibilities

• Develop and implement marketing strategies for specific regions.
• Maintain professional conduct in customer service interactions.
• Ensure provision of high-quality customer service.

Skills

Negotiation

Communication

Market Awareness

Self-motivated

Team-oriented

Job description

Job Description

Key Responsibilities:

• Responsible for planning, distribution, and execution of commodity products to companies and institutions exposed to commodities.
• Propose, develop, and implement plans to develop a customer base, focusing on Chinese-owned entities, both SOEs and independent energy/petrochemical companies.
• Develop a customer base outside of energy companies, targeting high-energy-cost industries such as manufacturing and transportation.
• Align business development with the company's overall plan, collaborating with other business lines.
• Manage business development, staff, risk, and controls to operate within company, regulator, and exchange standards.
• Build customer relationships for the benefit of the business, product line, and group.

Marketing & Sales:

• Develop and implement marketing strategies for specific regions, products, services, and customer categories.
• Coordinate activities with company strategy, especially with Fixed Income & Commodities and Global Energy & Commodities.
• Maintain professional conduct from regulatory and commercial perspectives.
• Identify opportunities to cross-sell other group products.
• Ensure clear communication of plans to staff and colleagues.

Customer Service:

• Maintain professional conduct at all times.
• Deliver high-quality customer service, maximizing product and service use.
• Maintain regular contact with clients, including visits.
• Build and sustain long-term client relationships.
• Motivate support staff to meet customer service standards.
• Check daily customer trades for accuracy and resolve disputes.
• Record customer contributions properly.

Credit:

• Ensure customers have sufficient facilities for trades.
• Monitor credit risks daily, including margining, and facilitate fund collection when needed.
• Provide comments for annual customer reviews.

Prospecting:

• Identify and segment prospects, developing appropriate products.
• Create plans for new customer opportunities, including marketing activities.

Product Knowledge:

• Understand and demonstrate features of all products/services.
• Translate features into customer benefits.
• Be aware of strengths and weaknesses relative to competitors.
• Propose and structure new products as needed.

Client Knowledge:

• Understand clients' trading and credit aspects.
• Review credit applications and communicate risk factors to management.

Requirements:

• Decisive and responsible, ready to consult.
• Chinese language proficiency.
• Deep knowledge of Chinese energy and petrochemical markets.
• Strong negotiation and communication skills.
• Good understanding of relevant markets and trading.
• Market awareness and competitive insight.
• Self-motivated and team-oriented.

Ensure Treating Customers Fairly (TCF) is central to corporate culture and comply with FCA rules and guidelines, including Principles for Approved Persons, to operate prudently and within regulatory standards.