Mandarin speaking Job - Banking Junior Assistant -London - ww

People First Team Japan/ピープルファーストチームジャパン; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Mandarin Speaking Banking Junior Assistant to work in Glasgow. The successful candidate will need to be fluent in Mandarin and English, have customer service experience, and ideally possess a degree in finance or a related field. Responsibilities include processing account applications, handling customer enquiries, and maintaining relationships. This office-based role offers an opportunity to work in the financial services sector.

Qualifications

• Fluent in Mandarin Chinese.
• Experience within the Financial Services industry.
• Good knowledge of Retail Banking procedures.

Responsibilities

• Process new account applications and customer information.
• Handle enquiries from customers.
• Cross-sell relevant products and services.

Skills

Fluent in Mandarin

Good Customer Service experience

Good MS Excel skills

Team player

Excellent English communication

Education

Degree in Finance, Economics or Accounting

Job description

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Your New Job Title: Mandarin Speaking Banking Junior Assistant

The Skills You'll Need: Fluent in Mandarin and English. Customer Services experience within the Financial Services.

Your New Salary: Depending on experience

Location: Glasgow - Office based

Perm

Start: ASAP

Working hours: 35 hours

To be successful in this role our client has said it is essential that candidates:

• are fluent in Mandarin Chinese
• have good Customer Service working experience
• are happy to work in the office which is based in Glasgow

Mandarin Speaking Banking Junior Assistant - What You'll be Doing:

• Process new account applications, closure of accounts and change of customer information
• Handle enquiries from customers
• Maintain customer relationships and cross-sell relevant products and services
• Assist with the on-going Customer Due Diligence (CDD) review
• Deal with cash and non-cash transactions
• Produce daily overdraft reports
• Ensure that all activities meet the Bank’s internal policies and procedures as well as other regulatory requirements at all times

Mandarin Speaking Banking Junior Assistant - The Skills You'll Need to Succeed:

• Degree educated in Finance, Economics or Accounting
• Experience within the Financial Services industry and proven track record in similar business stream
• Relevant professional qualification
• Good knowledge of Retail Banking procedures
• Customer service experience
• Good MS Excel skills
• Team player
• Excellent English and Mandarin communication skills

Please send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers.