Mandarin AI Solutions Analyst — Hybrid London

Arcus Search; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

Arcus Search is seeking an AI Solutions Analyst with Mandarin fluency to join a global AI business solutions team in London. The role focuses on transforming business processes through AI, digital technology and process improvement.

You will work across business, technology and operations, partnering with global and local teams to identify opportunities, develop solutions and deliver transformation projects across the insurance value chain.

Qualifications

• Fluent Mandarin and English required.
• Experience leading business transformation projects.
• Insurance industry experience across claims, marketing, distribution or operations.
• Understanding of insurance sales and distribution for Consumer/Personal Lines.
• Knowledge of Property & Casualty, Accident & Health or Personal Lines products is beneficial.
• Experience with cross-functional and international teams.
• Ability to develop business cases and proposals for digital solutions.
• Strong stakeholder management and communication skills.
• Bachelor's or Master's degree in a related field.
• ACII/FCII/CIP/CPCU qualifications are advantageous.

Responsibilities

• Manage and support business transformation projects from concept through delivery.
• Work with cross-functional teams across business, technology and operations.
• Identify business challenges and opportunities where AI and digital solutions can improve processes and outcomes.
• Help define new product features, roadmaps and digital solutions.
• Develop business cases, proposals and recommendations for transformation initiatives.
• Collaborate with stakeholders across functions, regions and time zones.
• Monitor project KPIs, timelines, budgets and overall delivery.
• Analyse and challenge reported information where inconsistencies or risks are identified.
• Build and maintain strong relationships with internal and external stakeholders.

Skills

Mandarin

English

Business transformation

Technology & operations

Insurance experience

Insurance sales

Cross-functional teams

Product roadmaps

Business cases

Stakeholder mgmt

KPIs

Time & budget mgmt

Transformation governance

Education

Bachelor's or Master's in CS/Engineering/Business/Math/Stats/Economics or related

ACII / FCII / CIP / CPCU (advantageous)

Job description

Arcus Search is seeking an AI Solutions Analyst with Mandarin fluency to join a global AI business solutions team in London. The role focuses on transforming business processes through AI, digital technology and process improvement.

You will work across business, technology and operations, partnering with global and local teams to identify opportunities, develop solutions and deliver transformation projects across the insurance value chain.