Managing Director, Client Executive Manager

BNY Mellon; London; On-site; GBP 100,000 - 150,000; Full time

Job summary

A global financial services company in London is seeking a Managing Director, Client Executive, to develop strategic plans for managing client relationships and drive revenue growth. Ideal candidates will have significant experience in financial services and possess a strong consultative approach to advising clients. This role offers competitive compensation and a robust benefits package.

Benefits

Competitive compensation

Flexible wellbeing programs

Paid volunteer time

Qualifications

• Sufficient years of experience in financial services.
• Experience in a customer-facing role such as Sales Support or Product Management.
• Applicable local/regional licenses or certifications.

Responsibilities

• Develop strategic plans for managing client relationships.
• Advise C-suite leadership on strategic objectives.
• Manage the entire sales lifecycle including account planning.

Skills

Client relationship management

Sales strategy development

Consultative selling

Industry knowledge

Education

Bachelor’s degree or equivalent

Advanced/graduate degree preferred

Job description

MANAGING DIRECTOR, CLIENT EXECUTIVE

At BNY, our culture allows us to run our company better and enables employees’ growth and success.As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Managing Director, Client Executive to join our Global Client Management team. This role is located in London, UK.

In this role, you’ll make an impact in the following ways:

• Independently develop the enterprise-wide strategic plan for managing a portfolio of existing client relationships and/or new prospects, focusing on revenue growth through deepening and expanding existing relationships and cultivating new business.
• Serve in a consultative role to clients/prospects, advising top (C-suite) leadership on achieving their short- and long-term strategic objectives through a solutions-oriented approach delivering the firm's full capabilities.
• Act as the highest point of escalation for the client and the face of the relationship with the firm, holding partners accountable for delivering their part of the client experience and ensuring client satisfaction.
• Manage the entire sales lifecycle including account planning, deal structuring, risk management, and maintaining accurate client and deal information in eCRM/reporting platforms.
  
  

To be successful in this role, we’re seeking the following:

• Bachelor’s degree or the equivalent combination of education and experience is required; advanced/graduate degree preferred.
• Sufficient years of total work experience preferred, with financial services experience in a particular client type or product (e.g., Hedge, Pension) and prior experience in a related customer-facing role such as Sales Support, Global Capital Markets, or Product Management.
• Applicable local/regional licenses or certifications as required by the business.
• Strong understanding of the relevant marketplace, competitive landscape, and industry drivers in the relevant region; bi-lingual capabilities and understanding of local/cultural nuances are helpful.
• Proven ability to independently develop leads, initiate contact with senior-level decision makers (up to C-suite), and foster cross-collaboration internally.
• Experience providing thought leadership and industry expertise at industry roundtables, conferences, client events, and webinars.
• No direct reports but provides guidance and mentorship to less experienced Client Coverage leads and may lead other Client Coverage members in managing major accounts.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.