Manager, Technical Solutions Management

CoreWeave; Greater London; On-site; GBP 140,000 - 190,000; Full time

Benefits offered by this job

Living Wage employer

Job summary

CoreWeave, a leading cloud platform for AI workloads, seeks a Manager of Technical Solutions Management to lead strategic client partnerships and translate complex requirements into actionable programs across Solutions Architecture, Support, Sales, and Product Engineering.

In this global leadership role reporting to the Director of Cloud Platform Support, you will recruit, mentor, and develop top technical talent, establish KPIs, streamline workflows, and drive multi-quarter initiatives from

Qualifications

• 15+ years of experience in software engineering, systems engineering, hardware engineering, solutions architecture, technical support, or technical program/product delivery management.
• 7+ years of experience in a technical leadership or people management role within a high-growth environment.
• Deep technical understanding of cloud infrastructure fundamentals, including Kubernetes, GPU compute, AI/ML applications, and high-performance computing (HPC).
• Proven track record of directing multi-disciplinary teams to deliver complex, long-running technical programs with executive visibility.
• Advanced stakeholder management, conflict resolution, and communication skills to engage effectively with C-suite executives and technical teams alike.
• Ability to travel up to 30% annually for client engagements, team collaboration, and industry events.

Responsibilities

• Oversee the TSM function managing strategic client relationships and technical advocacy.
• Collaborate cross-functionally with Solutions Architecture, Support, Sales, and Product Engineering to translate AI workload requirements into execution plans and KPIs.
• Define program KPIs, streamline operational workflows, and drive long-running technical programs from concept to successful delivery.

Job description

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.

We're proud to be a Living Wage accredited Employer.

What You'll Do

The Customer Experience (CX) Organisation at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. Supporting the infrastructure that powers the AI revolution across data centres, hardware systems, and customer workloads, the CX organisation aligns closely with internal and customer engineering teams to offer valuable field insights and contribute directly to the CoreWeave product roadmap and development.

About The Role

As Manager of Technical Solutions Management (TSM), you will oversee the TSM function responsible for managing technical relationships with CoreWeave’s most strategic clients. Reporting directly to the Director of Cloud Platform Support, you will build, lead, and recruit top technical talent to serve as primary client advocates. In this global leadership role, you will collaborate cross-functionally with Solutions Architecture, Support, Sales, and Product Engineering to translate complex AI workload requirements into execution plans, define program KPIs, streamline operational workflows, and drive long-running technical programs from concept to successful delivery.

Who You Are

• 15+ years of experience in software engineering, systems engineering, hardware engineering, solutions architecture, technical support, or technical program/product delivery management.
• 7+ years of experience in a technical leadership or people management role within a high-growth environment.
• Deep technical understanding of cloud infrastructure fundamentals, including Kubernetes, GPU compute, AI/ML applications, and high-performance computing (HPC).
• Proven track record of directing multi-disciplinary teams to deliver complex, long-running technical programs with executive visibility.
• Advanced stakeholder management, conflict resolution, and communication skills to engage effectively with C-suite executives and technical teams alike.
• Ability to travel up to 30% annually for client engagements, team collaboration, and industry events.

Preferred

• Bachelor’s or Master’s degree in Computer Science, Systems Engineering, or a related technical discipline.
• Direct experience leading technical account management or solutions management functions within a cloud service provider or hyperscaler environment.
• Demonstrated