Manager, Technical Services, Dairy, Europe

Manager, Technical Services, Dairy, Europe

6 days ago Be among the first 25 applicants

Job ID: 74705
Job title: Manager Technical Services, Cheese, Europe
Location: UK
Job model: Remote

Ultimate cheese? Yes please!
Imagine a world where you don’t have to choose between what tastes good, what feels good, and what is good for the planet. At dsm-firmenich we have the recipe to lead a new era in Taste, Texture and Health.
Our cultures for cheese help boost flavor with appetizingly delicious texture and outstanding sliceability and shredability. Our cheese solutions also enable our customers to remove fat and salt. Importantly, we help to achieve all this in a more sustainable way.

Is it your strength to combine technical solutions with commercial impact? Then be invited to join our dynamic, EU sales team, shaping industry success and growing your career in a leading global business.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your Key Responsibilities:

• Analyze customer needs, recommending suitable ingredients, providing technical guidance, and ensuring alignment with both application and commercial requirements.
• Lead and participate in technical customer projects by delivering commercially viable dsm-firmenich solutions and driving innovation through tailored recommendations.
• Oversee product trials at customer sites, optimize formulations and processes, while evaluating trial results by analyzing product performance and interpreting data to extract meaningful insights.
• Coordinate technical discussions between customers, account managers, and internal teams to align on project objectives and deliverables, and provide strategic oversight to ensure seamless customer support and business growth.
• Provide appropriate technical training for customers and sales teams.
• Based on understanding of market and customer trends, and in line with global/regional/segment strategies, identify gaps in current offering and propose ideas for innovation/technology development; ensure successful launch and adoption in the markets of new products.

We bring:

• Collaboration with leading experts in the cheese ingredient industry.
• The opportunity to grow a market and shape your own success.
• Freedom to operate independently within your region, making key decisions while owning the results.
• Exposure to a wide variety of cheese dairies, both locally and across Europe.
• A key role in driving innovation by providing feedback for new product solutions.
• A dynamic, international environment where you contribute to impactful customer solutions.

You bring:

• Deep Cheddar cheese technology expertise with practical experience (processing, unit operations, pilot equipment operation and troubleshooting), supported by a BSc or MSc in Food Technology (or equivalent) —a specialization in dairy or microbiology is a plus.
• Deep understanding and experience in the performance of flavors/ingredients in food matrices, as well as knowledge of ingredient functionalities and interactions in formulations.
• A balance of technical and commercial acumen, ensuring that solutions are both scientifically sound and commercially viable.
• Problem-solving mindset, quick on your feet, providing immediate yet stable technical solutions—including running trials and analyzing data to optimize results.
• Confidence in your expertise, combined with the ability to engage with customers and collaborate effectively with commercial partners.
• A proactive approach to opportunity identification, recognizing new business potential and bringing it to both the commercial team and customers.
• A customer-centric mindset, always prioritizing customer needs while ensuring technical excellence and seamless communication with internal teams.

The application process:
Interested in this position? Please apply on-line by uploading your resume in English via our career portal.

Equal Opportunities Commitment:
dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate; there’s a place for everyone at dsm-firmenich.

As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair. We encourage the recruitment of a diverse workforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history and fit with the team to advance fair and equitable opportunity.

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, backgrounds, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About Dsm-firmenich:
As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life every day, everywhere, for billions of people. www.dsm-firmenich.com

Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology
• Industries: Food and Beverage Manufacturing