Manager – Tax Dispute Resolution

TN United Kingdom; London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a proactive Tax Dispute Resolution Manager to join their London team. This role involves overseeing client portfolios, managing tax disputes, and collaborating with a talented team to deliver exceptional service. The ideal candidate will have strong client service skills and tax technical expertise, with the ability to handle multiple projects and mentor junior staff. With a hybrid working model and a range of benefits, this position offers an exciting opportunity to make a significant impact in a supportive and inclusive environment.

Benefits

Private Medical Insurance

Life Assurance

Pension Contribution

Generous Holiday Package

Fully Funded Training

Cycle to Work Scheme

Season Ticket Loan

Eye Care Support

Qualifications

• Experience in professional services or HMRC with understanding of tax processes.
• Proficient in managing multiple projects and strong client interaction skills.

Responsibilities

• Oversee client portfolios and ensure efficient delivery of work.
• Collaborate with team members and mentor junior staff.

Skills

Client Service Skills

Tax Technical Expertise

Problem-Solving

Report Writing

Project Management

Education

Chartered Accountant (ACCA / ACA)

Chartered Tax Advisor (CTA)

Job description

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Manager – Tax Dispute Resolution, London

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Client:

SW Group

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

bed850ab637f

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

The Tax Dispute Resolution team helps a wide variety of business and private clients resolve historic tax problems by assisting with HMRC enquiries, supporting with tax disclosures, and providing guidance through the appeal process including litigation. This includes clients of the firm as well as external clients who seek us out for our expertise. Although the role is based in London, the team services clients across the UK, including clients of our network of offices.

We are looking for a proactive professional with strong client service skills, tax technical expertise, and a problem-solving ethos.

This role will be based in London, with the requirement to be in the office to collaborate with colleagues three times a week. The role will also require travel to some of the firm’s regional offices from time to time.

As a Tax Dispute Resolution Manager, your responsibilities will include among others:

• Overseeing a portfolio of clients to ensure efficient delivery of work, including monitoring work-in-progress and managing the team’s finances.
• Collaborating with senior team members to deliver projects, supporting and mentoring junior team members in training, preparing client reports, attending client meetings, and reviewing tax calculations.
• Handling tax dispute enquiries from tax teams across our office network.
• Liaising with HMRC and other third parties on cases as appropriate.
• Providing exceptional client service by proactively communicating updates and responding to client questions.
• Developing junior team members by providing timely feedback and assisting with their technical and personal development.
• Contributing to the team’s internal and external business development and marketing activities.

Qualifications

To be successful in this role, you should possess:

• Experience within a professional services firm and/or HMRC, with a thorough understanding of HMRC’s powers, including enquiries, information requests, assessments/claims, appeals, and penalties.
• Proficiency in managing multiple projects simultaneously, along with strong report writing skills.
• Confidence in client interactions and the ability to build meaningful relationships.

Professional Qualifications and Education

• Chartered Accountant (ACCA / ACA) and/or Chartered Tax Advisor (CTA) qualification or be an exam qualified HMRC tax inspector.

Key Competencies

• Ability to plan workload to prioritize to meet conflicting deadlines and cope with pressure. Ability to instruct others, delegate appropriately, and control delegated work.
• Good written communication skills to draft correspondence with clients and HMRC explaining technical issues clearly. Good interpersonal skills to liaise with clients and staff.
• Meeting deadlines and responding promptly to client needs.
• Ability to supervise staff members below and support Partners above.
• Maintain technical knowledge, understand issues, spot potential problems, and provide solutions.

Additional Information

Benefits include:

• Competitive salary
• Private medical insurance
• Life assurance
• Pension contribution
• Hybrid working model (role dependent)
• Generous holiday package
• Option to purchase additional holiday
• Shared parental leave
• Fully funded training towards professional qualifications
• Cycle to work scheme
• Season ticket loan
• Eye care support

We value diversity and are committed to providing an inclusive environment. We make reasonable adjustments for applicants throughout the process. Please inform your Recruiter of any needs.