Manager - Table Games Floor

Bally’s Corporation; Tiverton; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player in casino entertainment is seeking a Floor Manager to oversee table games operations. This role is pivotal in ensuring an exceptional customer experience while managing staff and maintaining compliance with regulations. You will be responsible for training personnel, scheduling shifts, and promoting customer loyalty through excellent interactions. Join a dynamic team in a vibrant environment where your leadership and organizational skills will shine, and make a significant impact on the gaming experience. Embrace this opportunity to grow within a leading company that values performance and offers competitive benefits.

Benefits

Competitive Salary

Annual performance reviews

Comprehensive health coverage plan

Medical, dental, and vision insurance

Qualifications

• Strong leadership and management skills required for overseeing table games.
• Knowledge of casino game rules and regulations is essential.

Responsibilities

• Ensure exceptional customer experience while playing table games.
• Responsible for training and scheduling of casino table games personnel.
• Maintain integrity of games and protect company assets.

Skills

Casino management

Customer service

Organizational skills

Leadership

Knowledge of casino game rules

Education

Minimum of four years of Casino management experience

Tools

PC

Job description

Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally’s owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally’s Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally’s also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role:

The purpose of the Floor Manager is to exercise responsibility for the overall operation of casino table games in accordance with applicable regulations, company policies, and internal controls.

Responsibilities:

• Ensures an exceptional customer experience while playing Table Games.
• Individually and personally responsible for customer loyalty and return visitation by building relationships through one of a kind customer interaction.
• Responsible for overall operation of casino table games in assigned pits in accordance with applicable State regulations, company policies, and internal controls.
• Responsible for training and conduct of casino table games personnel.
• Responsible for proper staffing and scheduling of casino games personnel.
• Promotes staff development with appropriate documentation.
• May act as Casino Shift Manager on duty as needed.
• Ensures integrity of games by utilizing Surveillance.
• Responsible for protecting gaming equipment and company assets.
• Ensure proper ratings of players by Supervisory personnel.
• Act as a role model during guest interactions.
• Performs other duties as assigned.

Qualifications:

• Knowledge of all casino game rules and regulations.
• PC experience preferred.
• Minimum of four (4) years of Casino management experience preferred.
• Experience with daily scheduling in a Casino environment.
• Strong organizational, planning and supervisory skills.
• Strong Leadership and Management Skills.
• Knowledge of support operations for Table Games Dept.

License Requirements:

Must secure appropriate RI mandated gaming licenses.

Physical/Mental Requirements:

• Constantly use physical movements necessary for general office duties: standing, walking, balancing, eye-hand coordination, finger dexterity, handling, wrist motion, sitting, reaching, carrying, vision, hearing, stooping, and twisting.
• Must be able to work under pressure and walk rapidly for long periods of time.
• Constantly plan, follow directions, read, write, use math, discriminate colors, work at various tempos or work rapidly, make decisions, concentrate, remember, attention to and observe details, use of ten key and personal computer.
• Constantly use mental alertness to achieve high level of accuracy in completing tasks.
• Must be able to complete complex arithmetic and mathematics quickly and accurately.

Working Conditions:

• Mostly indoors and generally climate-controlled environment.
• Will be exposed to noise, smoke, and odors.
• Working with others and independently.

What’s in it for you:

• Competitive Salary with annual performance reviews.
• Comprehensive health coverage plan that includes medical, dental, and vision.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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