Manager, Supervision and Controls, WME Business Risk Management

Royal Bank of Canada>; London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading financial institution in London is seeking a Manager for the Supervision and Controls team. The role involves overseeing quality assurance activities, managing a small team, and supporting key stakeholders in risk management. The ideal candidate has proven people management skills and an in-depth understanding of operational risk. This is a full-time position with some flexibility for remote work.

Benefits

Leaders who support your development

Opportunities to work with top professionals

Dynamic and collaborative team environment

Qualifications

• Proven experience in people management.
• In-depth knowledge in supervision or quality assurance.
• Ability to work with large data sets.

Responsibilities

• Manage a team of 2 for control testing.
• Enhance controls monitoring/quality assurance.
• Communicate key findings to stakeholders.

Skills

People management

Quality assurance

Risk analysis

Data analysis

Communication

Job description

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Manager, Supervision and Controls, WME Business Risk Management, London

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Client:

Royal Bank of Canada>

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

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Job Reference:

6fa1d4c4fb0e

Job Views:

5

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Job Description

What is the Opportunity?

We have an excellent opportunity to manage the Supervision and Oversight team in our London office on a permanent basis.

The successful candidate will support key stakeholders across Wealth Management Europe (WME), dealing with quality assurance activities and associated tasks, improving processes and supporting the reduction of risk.

RBC’s expectation is that from mid-September 2025, all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements.

What will you do?

• Manage a team of 2 who perform the control testing on a daily basis
• Assist the team when required with supporting the control testing, quality control and procedure testing of WME activities.
• Enhance the existing controls monitoring/quality assurance programme to ensure accurate and efficient review of controls takes place within the team.
• Work with key business stakeholders to build the controls programme ensuring key risks from around the business are captured.
• Communicate key findings to stakeholders throughout WME where issues identified and provide solutions in order to resolve identified control failures.
• Review policies and procedures as required to identify and document improvements, whilst engaging with other business partners to ensure consistency and alignment with the WME structure.
• Key support to the team, demonstrating confidence and knowledge in providing advice to business areas; provide coaching to build skills within own team and other departments within the bank.

What do you need to succeed?

Must-have

• Proven experience in people management, to include coaching, talent management and performance management.
• Proven, in-depth knowledge and experience within supervision, oversight, risk or quality assurance role.
• Knowledge of the principles of operational risk and quality assurance particularly in relation to regulatory or client-focused risks.
• Ability to work with large data sets from multiple sources and analyse data to draw conclusions.
• Excellent communication and presentation skills including ability to present findings to business heads, risk committees etc.

Nice-to-have

• Experience within a Wealth Management firm
• Previous/existing knowledge of RBC Values and Culture.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities.
• Opportunities to work with the best in the field.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additio nal details.

#LI-SS2

Job Skills

Business Oriented, Communication, Group Problem Solving, Long Term Planning, Meeting Management, Organizational Change Management, Resource Coordination, Results-Oriented, Time Management, Waterfall Model

Job Description

What is the Opportunity?

We have an excellent opportunity to manage the Supervision and Oversight team in our London office on a permanent basis.

The successful candidate will support key stakeholders across Wealth Management Europe (WME), dealing with quality assurance activities and associated tasks, improving processes and supporting the reduction of risk.

RBC’s expectation is that from mid-September 2025, all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements.

What will you do?

• Manage a team of 2 who perform the control testing on a daily basis
• Assist the team when required with supporting the control testing, quality control and procedure testing of WME activities.
• Enhance the existing controls monitoring/quality assurance programme to ensure accurate and efficient review of controls takes place within the team.
• Work with key business stakeholders to build the controls programme ensuring key risks from around the business are captured.
• Communicate key findings to stakeholders throughout WME where issues identified and provide solutions in order to resolve identified control failures.
• Review policies and procedures as required to identify and document improvements, whilst engaging with other business partners to ensure consistency and alignment with the WME structure.
• Key support to the team, demonstrating confidence and knowledge in providing advice to business areas; provide coaching to build skills within own team and other departments within the bank.

What do you need to succeed?

Must-have

• Proven experience in people management, to include coaching, talent management and performance management.
• Proven, in-depth knowledge and experience within supervision, oversight, risk or quality assurance role.
• Knowledge of the principles of operational risk and quality assurance particularly in relation to regulatory or client-focused risks.
• Ability to work with large data sets from multiple sources and analyse data to draw conclusions.
• Excellent communication and presentation skills including ability to present findings to business heads, risk committees etc.

Nice-to-have

• Experience within a Wealth Management firm
• Previous/existing knowledge of RBC Values and Culture.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities.
• Opportunities to work with the best in the field.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additio nal details.

#LI-SS2

Job Skills

Business Oriented, Communication, Group Problem Solving, Long Term Planning, Meeting Management, Organizational Change Management, Resource Coordination, Results-Oriented, Time Management, Waterfall Model

Additional Job Details

Address:

100 BISHOPSGATE:LONDON

City:

London

Country:

United Kingdom

Work hours/week:

35

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-20

Application Deadline:

2025-08-21

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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