Job Description
Responsibilities
As a Manager, Specialist Sales within the SME Product Commercialization Europe, you will be responsible for:
- Sales & Revenue Growth: Drive sales of SME products, solutions, and related services and initiatives within the market, in line with GDV and revenue targets.
- Adapt and localize solutions and go-to-market approaches to ensure alignment with local market needs, regulatory requirements, and customer preferences, maximizing relevance and commercial success (including Business Bonus localization, partnerships).
- Proactively identify growth opportunities by analyzing market trends, customer needs, and competitive dynamics, and drive strategic initiatives to execute on the SME agenda, ensuring sustained business growth, expansion, and market leadership.
- Customer Engagement: Actively engage with clients and prospects to drive conversations and initiatives that advance the SME agenda, working in alignment with Account Managers and Business Development teams.
- Own the end-to-end pipeline management, including tracking, execution, and delivery of opportunities such as SME portfolio optimization, acquisitions, and renewals.
- Track and analyze key KPIs, ensuring alignment with business objectives, identifying gaps, and implementing actions for continuous improvement.
- Collaborate with internal teams such as Mastercard Sales, Services, Account Management, Marketing, and Product teams for successful product launches and market adaptation.
Required Skills
- Master's Degree in Business, Engineering, or related field.
- Experience in account management and/or sales.
- Strong expertise in the payment industry, including issuing, acquiring, consumer, and corporate segments. SME sales experience is desirable.
- Proven ability to develop and implement business plans.
- Track record of achievement in the domain.
- Experience in specialized sales, corporate banking, or consulting.
- Ability to work with diverse teams in complex organizations.
- Entrepreneurial mindset and proactive approach.
- Analytical and operational skills.
- Fluent in English; additional languages are a plus.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks carry inherent risks. Employees must:
- Abide by Mastercard's security policies and practices.
- Ensure confidentiality and integrity of accessed information.
- Report any suspected security violations or breaches.