Manager, Software Asset Management, Digital Risk | London, UK

Ernst & Young; London; On-site; GBP 65,000 - 85,000; Full time

Job summary

A leading consulting firm seeks a Manager of Software Asset Management to deliver advisory services to clients. This role demands expertise in software licensing, project management, and SAM tools. Successful candidates will play a crucial role in optimizing software costs and compliance while leading a diverse team.

Qualifications

• 5+ years experience in Software Asset Management or IT Governance.
• 2-3 years in a managerial capacity.
• Hands-on experience with SAM tools.

Responsibilities

• Manage and deliver SAM projects ensuring client expectations are met.
• Lead client interactions and present findings.
• Develop SAM policies and procedures in line with client needs.

Skills

Project Management

Software Licensing

Data Analysis

Communication

Education

IAITAM Certified Software Asset Manager (CSAM)

Microsoft Certified: SAM Fundamentals

Tools

Flexera

Snow Software

ServiceNow

Job description

Manager, Software Asset Management, Digital Risk

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Manager - Software Asset Management - Digital Risk, Risk Consulting

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Within our rapidly growing Digital Risk practice, EY's Software Asset Management (SAM) competency is key to helping clients confidently navigate digital transformation. We mitigate financial, operational, and reputational risks tied to software licensing and optimisation. We seek a Manager to support critical SAM engagements and workstreams, delivering substantial value to our diverse client base.

The opportunity

As a Manager - SAM Services at EY, you will play a key role in delivering SAM advisory and implementation services to our diverse client base. You will be responsible for managing project workstreams, leading client interactions, and ensuring the successful execution of SAM strategies that help organizations optimize software costs, maintain compliance, and mitigate licensing risks. This role requires strong technical SAM expertise, a solid understanding of software licensing models, and effective project management skills.

Responsibilities, Qualifications, Certifications - External

Your key responsibilities

• Project Management & Delivery:

• Manage and deliver SAM projects and specific workstreams within larger SAM engagements, ensuring projects are on time, within budget, and meet client expectations.
• Lead day-to-day client interactions, presenting findings, facilitating workshops, and building strong working relationships.
• Develop and implement SAM policies, processes, and procedures in line with client requirements and industry best practices.
• Support clients in software audit defense, compliance assessments, and license reconciliation activities.

• Technical Expertise & Advisory:

• Apply expertise in software licensing models for key vendors to identify risks (e.g. Microsoft, Oracle, SAP, IBM, Adobe, Salesforce, ServiceNow).
• Utilize and optimize SAM tools (e.g. Flexera, Snow Software, ServiceNow SAM Pro) for effective data collection, reconciliation, and reporting.
• Conduct detailed analysis of software deployment data and license entitlements to identify compliance gaps and optimization opportunities.
• Provide practical recommendations to clients on software cost optimization and risk mitigation strategies.

• Team Collaboration & Development:

• Collaborate effectively with cross-functional EY teams, delivering integrated solutions.
• Coach and mentor junior team members, supporting their professional development and contributing to a positive team environment.
• Stay informed about industry trends, including cloud licensing, SaaS management, and ITAM best practices.
• Contribute to the development of proposals and thought leadership materials under the guidance of senior leadership

Skills and attributes for success

• Strong understanding of software licensing models for major vendors (e.g., Microsoft, Oracle, SAP, IBM).
• Hands-on experience with SAM tools (Flexera, Snow, ServiceNow, etc.) for data collection, reconciliation, and reporting.
• Experience in conducting software license compliance reviews and supporting audit defense.
• Excellent analytical, problem-solving, and communication skills.
• Proven ability to manage project workstreams, work with teams from off-shore delivery centres and deliver client-facing outcomes.

To qualify for the role, you should have

• 5+ years of experience in Software Asset Management, IT Asset Management, or IT Governance, with at least 2-3 years in a project leadership or managerial capacity.
• Certifications: IAITAM Certified Software Asset Manager (CSAM), Microsoft Certified: SAM Fundamentals, FinOps (Preferred not mandatory).
• Experience in cloud software licensing (e.g., Azure, AWS) and SaaS management.
• Knowledge of ITAM frameworks (e.g. ISO/IEC 19770).

What we look for

We are interested to hear from people who are motivated to form a part of a growing team, who embrace diversity and inclusion and who are market-oriented and ready to help our clients solve and control their biggest issues, risks and regulatory/compliance requirements.

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