Manager, Software Asset Management, Digital Risk

Ernst & Young Advisory Services Sdn Bhd; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading consulting firm is seeking a Manager in Software Asset Management in London. In this role, you will oversee project delivery, engage with clients, and develop policies to manage software assets effectively. The ideal candidate will have strong analytical skills, project management expertise, and familiarity with software licensing. This opportunity offers flexibility, a competitive salary, and a commitment to learning and development within an inclusive culture.

Benefits

Flexible working arrangements

Comprehensive Total Rewards package

Support for continuous learning and development

Diverse and inclusive culture

Qualifications

• 5+ years in Software Asset Management or IT Governance.
• Experience in cloud software licensing (Azure, AWS).
• Knowledge of ITAM frameworks (ISO/IEC 19770).

Responsibilities

• Manage and deliver SAM projects, ensuring client expectations.
• Lead client interactions, presenting findings, and building relationships.
• Support clients with software audit defense and compliance assessments.

Skills

Project Management

Analytical Skills

Problem-Solving

Communication

Education

IAITAM Certified Software Asset Manager (CSAM)

Microsoft Certified: SAM Fundamentals

FinOps

Tools

Flexera

Snow Software

ServiceNow SAM Pro

Job description

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Location: London

Other locations: Primary Location Only

Requisition ID: 1621205

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Manager - Software Asset Management - Digital Risk, Risk Consulting

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Within our rapidly growing Digital Risk practice, EY's Software Asset Management (SAM) competency is key to helping clients confidently navigate digital transformation. We mitigate financial, operational, and reputational risks tied to software licensing and optimisation. We seek a Manager to support critical SAM engagements and workstreams, delivering substantial value to our diverse client base.

The opportunity

As a Manager - SAM Services at EY, you will play a key role in delivering SAM advisory and implementation services to our diverse client base. You will be responsible for managing project workstreams, leading client interactions, and ensuring the successful execution of SAM strategies that help organizations optimize software costs, maintain compliance, and mitigate licensing risks. This role requires strong technical SAM expertise, a solid understanding of software licensing models, and effective project management skills.

Responsibilities, Qualifications, Certifications - External

Your key responsibilities

• Project Management & Delivery:
• Manage and deliver SAM projects and specific workstreams within larger SAM engagements, ensuring projects are on time, within budget, and meet client expectations.
• Lead day-to-day client interactions, presenting findings, facilitating workshops, and building strong working relationships.
• Develop and implement SAM policies, processes, and procedures in line with client requirements and industry best practices.
• Support clients in software audit defense, compliance assessments, and license reconciliation activities.
• Technical Expertise & Advisory:
• Apply expertise in software licensing models for key vendors to identify risks (e.g. Microsoft, Oracle, SAP, IBM, Adobe, Salesforce, ServiceNow).
• Utilize and optimize SAM tools (e.g. Flexera, Snow Software, ServiceNow SAM Pro) for effective data collection, reconciliation, and reporting.
• Conduct detailed analysis of software deployment data and license entitlements to identify compliance gaps and optimization opportunities.
• Provide practical recommendations to clients on software cost optimization and risk mitigation strategies.
• Collaborate effectively with cross-functional EY teams, delivering integrated solutions.
• Coach and mentor junior team members, supporting their professional development and contributing to a positive team environment.
• Stay informed about industry trends, including cloud licensing, SaaS management, and ITAM best practices.
• Contribute to the development of proposals and thought leadership materials under the guidance of senior leadership

Skills and attributes for success

• Strong understanding of software licensing models for major vendors (e.g., Microsoft, Oracle, SAP, IBM).
• Hands-on experience with SAM tools (Flexera, Snow, ServiceNow, etc.) for data collection, reconciliation, and reporting.
• Experience in conducting software license compliance reviews and supporting audit defense.
• Excellent analytical, problem-solving, and communication skills.
• Proven ability to manage project workstreams, work with teams from off-shore delivery centres and deliver client-facing outcomes.

To qualify for the role, you should have

• 5+ years of experience in Software Asset Management, IT Asset Management, or IT Governance, with at least 2-3 years in a project leadership or managerial capacity.
• Certifications: IAITAM Certified Software Asset Manager (CSAM), Microsoft Certified: SAM Fundamentals, FinOps (Preferred not mandatory).
• Experience in cloud software licensing (e.g., Azure, AWS) and SaaS management.
• Knowledge of ITAM frameworks (e.g. ISO/IEC 19770).

What we look for

We are interested to hear from people who are motivated to form a part of a growing team, who embrace diversity and inclusion and who are market-oriented and ready to help our clients solve and control their biggest issues, risks and regulatory/compliance requirements.

What we offer

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• We recently launched our groundbreaking new fully accredited EY Tech MBA by Hult International Business School focused on technology, leadership and business skills; the entire program is delivered online, reflecting wider shift to virtual learning; and most importantly the EY Tech MBA is available to all EY people irrespective of prior qualifications or location.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible

The exceptional EY experience. It’s yours to build

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Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters!

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