Manager - SAP SuccessFactors - Employee Central

Deloitte LLP; North East, Cardiff, Manchester, Belfast; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Join Deloitte's leading SuccessFactors team to optimize Employee Central solutions in a hybrid working model. You will ensure the technical quality of solutions, develop leadership skills, and contribute to a collaborative environment that fosters professional growth. Bring your success in HR practices and team management to make a significant impact.

Benefits

Flexible working

Career development opportunities

Qualifications

• Proven experience managing teams in SuccessFactors implementations.
• Strong understanding of HR processes and best practices.
• Experience in structured delivery environments.

Responsibilities

• Oversee configuration and testing of SuccessFactors Employee Central.
• Participate in client workshops to provide technical guidance.
• Mentor junior team members and handle workload allocation.

Skills

Analytical skills

Problem-solving skills

Team leadership

Education

SuccessFactors certification in Employee Central

Job description

Join the world’s leading HR and people transformation business and help create the Future of Work for major organisations. You’ll develop trusted relationships with senior business stakeholders and use proven methodologies to deliver high quality work that maximises value for our clients.As part of a practice that brings research and analytics expertise together with deep industry knowledge and extensive GenAI capability, you’ll execute programmes that are not only innovative, but deliver the most positive impact to people, clients and society.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte?It’show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost .

Connect to your opportunity

Join Deloitte's leading SuccessFactors team, focusing on the leading the core technical delivery of Employee Central solutions. You will play a critical role in ensuring the successful and efficient delivery of SuccessFactors work packages within a regional delivery centre environment. You will be responsible for the overall technical quality of solutions delivery, providing guidance and support to your team members. This role offers the opportunity to leverage your deep technical expertise in SuccessFactors while developing your leadership and management skills within a supportive and collaborative team. The role is based in one of our regional offices with a hybrid working model.

Key Responsibilities:

• Oversee the configuration and testing of SuccessFactors Employee Central modules according to functional specifications.
• Ensure the maintenance and updates of existing SuccessFactors Employee Central configurations are performed accurately and efficiently.
• Foster a collaborative environment within the team to troubleshoot and resolve functional and technical issues.
• Participate in client workshops to provide technical expertise and guidance.
• Prioritise and allocate team workload effectively across multiple projects and clients.
• Ensure the team resolves tickets and incidents within agreed service level agreements (SLAs).
• Oversee the implementation of change requests, ensuring appropriate testing and documentation.
• Contribute to the development and maintenance of functional and technical documentation.
• Contribute to the development of our SuccessFactors practice through knowledge sharing and thought leadership.
• Stay up-to-date on the latest SuccessFactors releases and functionalities.
• Provide guidance, mentorship, and support to junior team members.
• Contribute to performance management and development planning for team members.
• Proactively identify and mitigate potential risks to solutions delivery.

Connect to your skills and professional experience

• SuccessFactors certification in Employee Central (essential). Other modules desirable in addition.
• Proven experience managing and leading teams in the implementation and configuration of SuccessFactors, focusing on technical configuration and testing.
• Strong understanding of HR processes and best practices.
• Excellent analytical and problem-solving skills.
• Ability to lead and motivate a team, contributing to the efficient delivery of work packages.
• Experience working within a structured delivery environment or support environment is essential.
• Proven ability to work effectively in a team environment and independently.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.

Enterprise, Technology and Performance

Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That’s where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

“The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors.”

-Sophia, Technology and Transformation

Our hybrid working policy

You’ll be based in one of the regional offices with hybrid working. Our hybrid model enables our people to collaborate, connect and innovate in both a virtual and physical capacity.As well as remote working, you’ll attend your local office and virtual collaboration spaces, depending on the requirements of the role.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers