Manager, Sales Planning, Amazon Freight

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Sector: Sales and Business Development, Transport and Logistics

Role: Manager

Contract Type: Permanent

Hours: Full Time

DESCRIPTION

We are hiring a Sales Planning Manager to lead the strategic engine behind our commercial organization across Europe. This role owns how we plan, measure, and optimize sales performance across customer segments. You'll drive key initiatives across sales planning, segmentation, performance management, and commercial strategy execution while leading a high-impact team of experienced professionals. You'll be at the center of aligning teams, surfacing insights, and helping the business grow with clarity and focus. If you thrive in fast-paced, high-growth environments and enjoy turning data into direction—this is your role.

Key job responsibilities:

1. Lead sales planning and forecasting - Own planning cycles including target setting, headcount modeling, territory allocation, and pipeline planning across segments.
2. Drive commercial performance visibility - Design and lead reporting cadences and dashboards to provide insights and guide strategic decision-making.
3. Shape customer segmentation and targeting - Use data to refine how we prioritize customers and markets across Enterprise, SMB, and Long Tail segments.
4. Support retention and growth strategies - Analyze customer lifecycle performance and collaborate cross-functionally to drive improved retention and expansion.
5. Lead and develop a high-performing team - Manage and coach a team of seasoned commercial planning professionals; foster ownership, growth, and collaboration.

A day in the life:
You begin with a leadership sync to align on sales performance trends and priority actions across regions. You meet with a team member to review a commercial focus area analysis and offer strategic guidance. Midday, you collaborate with Finance on evolving the headcount and quota model for next quarter. You then join a GTM review with Product and Marketing to ensure our segment focus is aligned across functions. You close the day with your team, clearing roadblocks and reinforcing priorities. Every day, you bring structure and strategy that help the business scale with precision.

BASIC QUALIFICATIONS

1. 5+ years in Sales Planning, Commercial Strategy, or Business Operations roles.
2. Experience managing a high-performing team in a strategic, cross-functional environment.
3. Demonstrated success leading sales planning cycles and driving commercial focus.
4. Strong analytical skills and comfort with tools like Excel, Looker, or Tableau.
5. Excellent communicator with a track record of influencing senior leadership.

PREFERRED QUALIFICATIONS

1. Background in B2B tech, logistics, or freight-forwarding sectors.
2. Experience with customer segmentation, market prioritization, and territory design.
3. Understanding of customer retention, lifecycle value, and growth metrics.
4. Experience in a pan-European or international commercial structure.
5. Strategic mindset with the ability to balance big-picture thinking and operational detail.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use, and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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