Manager, Risk Management

Mastercard Inc.; Hayes End; On-site; GBP 90,000 - 130,000; Full time

Job summary

Mastercard Inc. is seeking a Manager, Risk Management within Real-Time Payments International to mature risk identification, ownership and reporting across RTP markets.

You will work across product, engineering, operations and risk teams, translating complex risk issues into practical actions and enabling timely escalation when needed. The role requires strong knowledge of risk frameworks, governance and control design, with ability to influence stakeholders and drive improvements across the

Qualifications

• Advanced knowledge of risk and control frameworks and the three lines of defence model.
• Ability to identify, assess, monitor and challenge risk across technology and payments.
• Strong analytical and reporting skills with practical, sustainable actions.

Responsibilities

• Partner with product, engineering, operations and risk teams to identify and manage key risks and controls.
• Monitor the risk and control environment and escalate issues.
• Support risk assessments, assurance activities, and audit readiness.
• Produce clear risk reporting to support decision‑making.
• Drive process improvements to simplify and strengthen risk management.

Skills

Risk management

Three lines of defence

Stakeholder communication

Risk reporting

Operational resilience

Tools

Archer

OpenPages

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary Manager, Risk Management Risk Manager, First Line Risk, Real Time Payments (RTP) Role Profile/Job Description Who is Mastercard?

Mastercard is a global technology company in the payments industry.

Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.

With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

The First Line Risk & Controls team within Real-Time Payments International (RTPI) is looking for a Manager, Risk Management to help mature how we identify, own, manage and report risk across our real-time payments markets. We are seeking an experienced risk and controls professional with a strong background in technology, payments or financial services. You will be comfortable working across product, engineering, operations and risk teams, able to understand complex issues, challenge constructively and translate risk requirements into practical actions. You will combine strong analytical skills with a pragmatic approach to risk and control management.

Role

As part of the First Line Risk & Controls team, you will support the implementation and ongoing operation of the risk management programme and internal control framework across RTP International. In this role, you will:

• Partner with product, engineering, operations and risk teams to identify, assess, monitor and manage key risks and controls, providing constructive challenge where appropriate.
• Monitor the risk and control environment, identifying emerging risks, trends, issues and areas requiring management attention or escalation.
• Support risk and control assessments, assurance activities, operational resilience, business continuity and audit, and drive the effective remediation of identified weaknesses.
• Maintain high-quality risk information and deliver clear, insightful reporting to support management decision-making.
• Identify opportunities to simplify, automate and improve risk and control processes, monitoring and reporting.
• Build strong relationships across the business, promoting a strong culture of risk ownership and accountability.

All About You

The ideal candidate for this position should:

• Have advanced, applied knowledge of risk and control frameworks and the three lines of defence model, ideally within technology, payments or financial services.
• Be able to identify, assess, monitor and manage operational and technology risks, providing constructive and proportionate challenge to the business.
• Combine strong analytical skills with the ability to understand complex issues and translate risk requirements into practical, sustainable actions.
• Be a clear and confident communicator, able to produce insightful risk reporting and influence stakeholders across product, engineering and risk teams.
• Be comfortable operating across organisational boundaries, building trusted relationships and promoting risk ownership and accountability.

Desirable or additional capabilities

• Working knowledge of GRC tooling (e.g. Archer, OpenPages).
• Familiarity with operational resilience, business continuity and audit/assurance activities.
• Understanding of real-time payments or critical payment infrastructure.
• A relevant professional risk qualification or certification.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.