Manager, Project Management

McDonald's; Birmingham; On-site; GBP 90,000 - 130,000; Full time

Job summary

McDonald’s is seeking a Manager to transform digital governance across Global Supply Chain and the broader enterprise. You will turn governance principles into decision rights, processes, and tools to increase accountability, manage risk, and accelerate responsible digital delivery.

The role focuses on defining governance frameworks, ROIs, and cross-functional collaboration to drive faster, compliant digital initiatives with global reach. This position requires leadership and travel.

Qualifications

• Bachelor’s degree in Business (Finance, Economics, Accounting), Supply Chain Management, Engineering, Systems Engineering, or a related field.
• 5+ years in digital transformation, business process design, project management, change management, or related experience.
• Proven ability to translate business needs into processes, controls, and requirements to implement a digital solution for the business.
• Experience leading cross-functional initiatives across markets and business, technology, data, legal, compliance, and control teams.
• Strong systems thinking, stakeholder influence, communication, change leadership, and execution skills; global travel as needed.

Responsibilities

• Transform Governance Processes: Manage a program to design, develop, and deploy a practical digital governance framework across Global Supply Chain – global, markets, suppliers, and distributors.
• Deliver Target Operating Model: Define decision rights, intake and prioritization processes, standards, controls, governance forums, and escalation paths.
• Drive Adoption and Assurance: Align global functions, markets, and suppliers; lead readiness and adoption; and measure compliance, control effectiveness, digital adoption, and risk reduction.
• Measure and Improve: Track adoption and performance, identify gaps, and improve governance based on data and stakeholder feedback.

Skills

Stakeholder influence

Change leadership

Communication

Execution skills

Structured thinking

Education

Bachelor’s degree in Business/Engineering/Supply Chain

Job description

Job Description:

Company Description
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.
From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

Department Overview

Help Shape the Future of Digital Governance

We’re looking for a Manager to help transform digital governance across Global Supply Chain and the broader enterprise, including suppliers and distributors. This role will turn governance principles into practical decision rights, processes, and tools that increase accountability, manage risk, and accelerate responsible digital delivery.

Duties

• Transform Governance Processes: Manage a program to design, develop, and deploy a practical digital governance framework across Global Supply Chain – global, markets, suppliers, and distributors.
• Deliver Target Operating Model: Define decision rights, intake and prioritization processes, standards, controls, governance forums, and escalation paths.
• Drive Adoption and Assurance: Align global functions, markets, and suppliers; lead readiness and adoption; and measure compliance, control effectiveness, digital adoption, and risk reduction.
• Measure and Improve: Track adoption and performance, identify gaps, and improve governance based on data and stakeholder feedback.

Why This Role Matters

This role will help the organization move faster with greater clarity and control by connecting enterprise requirements to Global Supply Chain realities. It also enables our business to be future-ready to adopt and scale AI to drive business value. The result: stronger accountability, lower risk and duplication, greater value from digital investments, and a scalable foundation for growth.

Qualifications

• Bachelor’s degree in Business (Finance, Economics, Accounting), Supply Chain Management, Engineering, Systems Engineering, or a related field.
• 5+ years in digital transformation, business process design, project management, change management, or related experience.
• Proven ability to translate business needs into processes, controls, and requirements to implement a digital solution for the business.
• Experience leading cross-functional initiatives across markets and business, technology, data, legal, compliance, and control teams.
• Strong systems thinking, stakeholder influence, communication, change leadership, and execution skills; global travel as needed.

Career Growth & Impact

In this role you will gain:

• Global Transformation Exposure: Shape solutions across markets and build a broad network spanning supply chain, legal, compliance, operations, data, and technology.
• Enterprise Impact: Strengthen compliance assurance, operational resilience, and readiness for evolving regulation while simplifying execution.
• Leadership Development: Deepen capabilities in transformation leadership, process design, digital product delivery, stakeholder influence, and global change management.
• Distinctive Expertise: Build experience at the intersection of supply chain, regulation, compliance, resilience, business process, data, and digital technology.

Additional Qualifications

Technical Skills:

• Understanding of digital solutions, data model, and data governance, specifically in a supply chain operating environments as part of a global program or project.
• Ability to create decision frameworks, process documentation, performance measures, and executive-ready reporting; relevant certifications are a plus.

Leadership & Soft Skills:

• Trusted relationship builder with strong written, verbal, facilitation, and senior-stakeholder communication skills.
• Structured, analytical, and comfortable navigating ambiguity in a fast-paced, matrixed environment.

Other:

• Willingness to travel globally as needed for governance workshops, partner engagement, and transformation activities.

Additional information
At McDonalds we are People from all Walks of Life...

People are at the heart of everything we do, and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees, and suppliers gives us strength.

We do not tolerate inequality, injustice, or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonalds or elsewhere.