Manager, Product Training

GroupM; London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading company is seeking a Manager, Product Training in London. This role involves developing training curricula, assessing user challenges, and improving training programs. Ideal candidates will have substantial experience in instructional design and exceptional communication skills.

Benefits

Competitive medical insurance

Significant paid time off

Preferential partner discounts

Employee mental health awareness days

Qualifications

• Substantial experience with training design and delivery.
• Solid understanding of adult learning principles.
• Proven ability to drive user adoption.

Responsibilities

• Create and execute training curricula across product applications.
• Assess training needs and develop learning strategies.
• Measure effectiveness of training programs.

Skills

Communication

Curriculum Development

Content Design

Training Needs Assessment

E-learning Content Design

Tools

Articulate360

Job description

About WPP Mediau00A0 u00A0
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.u00A0
WPP Media is WPPu2019s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.comu00A0
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About Choreograph: A Leading WPP Media Brandu00A0 u00A0
Choreograph is WPPu2019s global data products and technology company. Weu2019re on a mission to transform marketing by building the fastest, most connected data platform that bridges marketing strategy to scaled activation.u00A0
We work with agencies and clients to transform the value of data by bringing together technology, data and analytics capabilities. We deliver this through the Open Media Studio, an AI-enabled media and data platform for the next era of advertising.u00A0
Weu2019re endlessly curious. Our team of thinkers, builders, creators and problem solvers are over 1,000 strong, across 20 markets around the world.u00A0
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Role Summary and Impactu00A0 u00A0
The Manager, Product Training, will be responsible for creating, executing and ongoing development of training curricula and learning content across the assigned proprietary product applications. They will ensure all hands-on users of the applications are well-equipped to utilize our products to their full potential, leading to increased engagement and success.u00A0 The role will report to the Director, Product Training and will work in partnership with subject matter experts in the assigned Product & Engineering pillar, and in collaboration with other Enablement functions such as Product Marketing and Support to deliver a consistent and compelling training ouFB00ering.u00A0 u00A0
u00A0WHAT YOU WILL DO u00A0
u2022 u00A0 u00A0Collaborate with Product team SMEs to ensure a deep understanding of product functionality, features, and benefits. Translate this knowledge into engaging training material and programs that cater to diuFB00erent learning styles, and that are scalable across clients, regions and user segments, using a variety of delivery methods, including e-learning courses, self-help materials, web-based tutorials and trainer-led workshops.u00A0
u2022 u00A0 u00A0Identify areas of training needs and assess user challenges with adoption of our applications. Develop and implement learning strategies to address these needs. Monitor progress and suggest continuous improvements to our training ouFB00ering.u00A0
u2022 u00A0 u00A0Measure the euFB00ectiveness of training programs and make data-informed decisions to improve them continuously.u00A0
u2022 u00A0 u00A0Work with the Enablement and Marketing teams on supporting materials and communication strategies to equip users with the knowledge and skills to leverage product capabilities euFB00ectively.u00A0
u2022 u00A0 u00A0Proactively keep up to date with the latest thinking on training and development methods and techniques and bringing forth ideas and recommendations as to their application.u00A0
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Skills and Experienceu00A0
At WPP Media, we believe in the power of our culture and our people. Itu2019s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Mediau2019s shared core values:u00A0
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u2022 u00A0 u00A0Be Extraordinary by Leading Collectively to Inspire transformational Creativity.u00A0
u2022 u00A0 u00A0Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.u00A0
u2022 u00A0 u00A0Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.u00A0
u2022 u00A0 u00A0Substantial experience with training needs assessment, content design, curriculum development and delivery, and program coordination, with a proven ability to drive tangible end user adoption.u00A0
u2022 u00A0 u00A0Solid understanding of adult learning principles, modern training techniques and training measurement frameworks.u00A0
u2022 u00A0 u00A0Exceptional communication skills, both written and verbal, with the ability to communicate complex technical concepts to non-technical audiences.u00A0
u2022 u00A0 u00A0Proven experience in designing eLearning content. Experience with Articulate360 would be a bonus.u00A0
u2022 u00A0 u00A0Proven experience in writing technical user documentation.u00A0
u2022 u00A0 u00A0Proven experience in designing and facilitating technical training in both a virtual and face-to-face setting.u00A0
u2022 u00A0 u00A0Familiarity with product development, lifecycles, agile working structures, project management.u00A0
u2022 u00A0 u00A0Display high energy and the ability to work in a fast-paced environment.u00A0
u2022 u00A0 u00A0Ability to work euFB00ectively in a global setting across localities and time zones u00A0 u00A0 Life at WPP Media & Benefitsu00A0 u00A0
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and weu2019re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.u202Fu202Fu00A0
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WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.u00A0
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We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why weu2019ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.u00A0
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Please note this is a UK based role and requires individuals to have the right to work in this locationu00A0
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Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.u00A0
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