Manager, Privacy Operations & Integration

American Express; City Of London; Hybrid; GBP 65,000 - 80,000; Full time

Job summary

A global financial services company is seeking a Manager-Privacy Operations & Integration to support the execution of privacy and data protection standards. The ideal candidate will have experience in privacy risk management and a strong ability to lead cross-functional teams. This position offers competitive salaries, bonus incentives, and flexible working arrangements.

Benefits

Competitive base salaries

Bonus incentives

Comprehensive medical, dental, vision benefits

Qualifications

• 3+ years of experience within a Privacy risk management or oversight function.
• Proven ability to manage multiple demands successfully within a matrixed organization.
• Demonstrable knowledge of either the GDPR, CCPA, or GLBA.

Responsibilities

• Assist with embedding privacy into daily operations.
• Support stakeholders in identifying and mitigating privacy risk.
• Partner across second and third lines of defense to align controls.

Skills

Organization

Communication

Problem-solving

Leadership

Education

Bachelor's degree in business, management, or a related field

Job description

Overview

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Manager-Privacy Operations & Integration will sit within the newly formed Global Privacy Center of Excellence (GPCE) and be part of a team who is responsible for enabling privacy across the First line of Defense (1LOD). This role will assist with the execution of privacy and data protection standards across business units to manage privacy risk within processes, products, projects, third-party services, or other activities that involve the processing of personal data.

How you will make an impact in this role?

• Assist with embedding privacy into daily operations, design, products, and processes
• Support stakeholders in effective identification, assessment, mitigation or privacy risk across business units
• Partner across second and third lines of defense to align controls and audit readiness
• Serve as a trusted advisor to business and technology stakeholders, helping them implement privacy requirements
• Work with partners in the Global Privacy Center of Excellence to facilitate enterprise-wide privacy risk management in alignment with organizational best practices
• Provide guidance in managing privacy risk to drive enterprise continuity across different regions and business units
• Provide support in managing privacy risk across cases including product development, AI, third-party, cross border transfers, regulatory exams, second-line effective challenge, and audits

Minimum qualifications:

• High degree of organization, individual initiative and personal accountability and resiliency
• Excellent communication skills with a demonstrated ability to lead, engage, influence, and encourage partners and stakeholders to drive collaboration and alignment
• Proven ability to manage multiple demands successfully within a matrixed organization
• Track record of creating and leading strong cross-functional teams
• Enjoy solving large and complicated problems
• Ability to maintain a positive, can-do attitude
• Bachelor’s degree in business, management, or a related field
• 3+ years of experience within a Privacy risk management or oversight function
• Demonstrable knowledge of either the GDPR, CCPA or GLBA

Preferred Qualifications:

• Advanced Degree
• Industry credentials (e.g., IAPP)
• Knowledge of non-US/European Privacy and Privacy adjacent regulations
• Prior Financial Services or Banking Industry experience
• Prior experience with privacy-related processes across an Enterprise or local level for a financial services company
• Prior experience with driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information
• Prior experience using enterprise-thinking to quickly identify areas of improvement

Non-considerations for sponsorship:

Employment eligibility to work with American Express in the United Kingdom is required as the company will not pursue visa sponsorship for these positions.

Benefits

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.