Manager, People AI Products & Portfolio 12 Months FTC

sky; Hounslow; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Free Sky TV perks

Pension: up to 9% employer contrib.

Private healthcare

Aviva Digital GP

Dental insurance

Sky product discounts

Sharesave and Tech schemes

Sky VIP rewards

Job summary

Sky is seeking a Manager, People AI Products & Portfolio to oversee day-to-day operations of the People AI portfolio and Enterprise Agent activities. You will drive the roadmap from discovery to delivery, coordinating with AI Factory, technology teams and external partners to ensure successful adoption and value realization.

You will produce dashboards, manage backlogs and governance, and lead stakeholder communication across the People Directorate in a hybrid office setting.

Qualifications

• Experience coordinating digital products or tech initiatives in a complex organisation.
• Proven ability to run workshops and translate business needs into requirements.
• Strong planning skills with backlog, roadmaps and delivery plan ownership.
• Excellent stakeholder management across multiple teams without direct authority.
• Analytical mindset with reporting, dashboards and MI production capability.
• Attention to detail and commitment to high-quality delivery.

Responsibilities

• Coordinate day-to-day operation of the People AI portfolio and manage backlog/roadmaps.
• Facilitate discovery workshops and translate business needs into functional specs.
• Coordinate delivery with AI Agent Factory, tech teams and partners, incl. testing and rollout.
• Support Enterprise Agent operations, governance and shared standards.
• Coordinate launch/adoption activity and produce communications and guidance.
• Produce dashboards on performance, adoption, portfolio health and value.
• Prepare materials for governance and support cross-functional planning.

Skills

Agile

Backlog management

Stakeholder management

Requirements gathering

Discovery workshops

Roadmaps

Data reporting

Dashboards

Tools

Azure DevOps

Jira

Monday.com

Job description

This is a 12-month FTC/secondment opportunity as Manager, People AI Products & Portfolio, responsible for the day-to-day coordination, delivery and operational management of the People AI portfolio and Enterprise Agent activities across the People Directorate. You'll help turn the agreed People AI roadmap into action, making sure initiatives move efficiently from idea through discovery, design and delivery to adoption and continuous improvement.

What you'll do:

• Coordinate the day-to-day operation of the People AI portfolio, manage AI demand intake and maintain accurate, up-to-date backlogs, roadmaps and delivery plans so initiatives progress in line with agreed priorities.
• Facilitate and support discovery workshops and requirements gathering with Functional Leads, Centres of Excellence and Employee Experience teams, translating business needs into functional requirements, user stories, acceptance criteria, product documentation, process maps and functional specifications.
• Coordinate product delivery with the AI Agent Factory, Technology teams and third-party partners, including backlog refinement, testing, user acceptance, business readiness, implementation, operational handover and lifecycle activities.
• Support Enterprise Agent product operations by maintaining the Enterprise Agent Central Hub backlog, coordinating enhancements, releases and continuous improvement, and supporting shared standards, reusable capabilities, governance and cross-functional delivery.
• Coordinate product launch and adoption activity across the People Directorate, producing communications and user guidance, monitoring adoption, utilisation and user feedback, and supporting continuous improvement based on data and operational performance.
• Produce dashboards and reporting covering product performance, adoption, portfolio health and value metrics, track benefits and value realisation, and highlight risks, dependencies, delivery milestones and opportunities for optimisation.
• Support effective governance and stakeholder coordination by preparing materials for governance forums and prioritisation meetings, maintaining RAID logs and portfolio records, facilitating cross-functional planning and supporting the People AI Community of Practice.

Essentials requirements:

• Experience coordinating digital products, technology initiatives or transformation programmes within a complex organisation, including experience working in Agile, product-led or project delivery environments.
• Experience facilitating workshops, gathering business requirements and documenting functional solutions clearly and accurately.
• Strong organisational and planning skills, with the ability to manage multiple priorities and experience maintaining backlogs, roadmaps and delivery plans.
• Excellent stakeholder management and communication skills, with the ability to coordinate delivery across multiple teams without direct authority.
• Strong analytical and problem-solving capability, including experience producing reporting, dashboards and management information.
• Strong attention to detail and a commitment to high-quality delivery.

Desirable

• Experience supporting AI, Generative AI or Microsoft Copilot initiatives.
• Experience with HR Technology platforms such as Workday, ServiceNow or Cornerstone.
• Experience using Azure DevOps, Jira, Monday.com or similar product management tools.
• Understanding of product management and product operations disciplines.
• Experience supporting change management, communications and user adoption.
• Knowledge of employee experience or HR operating models.

Benefits and perks

There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster:

• Free Sky TV, including Sky Sports and Sky Cinema
• Pension package with up to 9% employer contribution
• Private healthcare with mental health support
• Aviva Digital GP and dental insurance
• Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
• Sharesave and Tech schemes
• A range of Sky VIP rewards and experiences

How you'll work

We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week.

Your office base

OsterleyOur Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafés . You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.

Our Osterley Campus is just a 10-minute walk