Manager, Operations and Business Support

Praxis Group; St Peter Port; On-site; GBP 60,000 - 80,000; Full time

Job summary

Praxis Group is seeking a proactive professional to manage all aspects of the Guernsey Registry for client and in-house entities, ensuring data accuracy within required timelines and regulatory standards. You will lead junior staff, oversee projects in Operations, and drive efficiencies through improved processes.

The role suits someone with Trust & Company experience, strong communication, and the ability to mentor others while aligning data fields and regulatory requirements in Acumen.

Qualifications

• Strong communication skills and ability to build relationships across the business.
• Experience with governance, data, and risk management in wealth/corporate services.
• Ability to manage projects with minimal supervision.
• Proficiency in documenting and reporting technical information.
• Familiarity with data protection and registry requirements.

Responsibilities

• Manage all aspects of the Companies’ registry within required timelines.
• Engage with Registry Supervision visits and act as point of contact for registry matters.
• Ensure client-facing teams understand registry obligations and relay information timely.
• Maintain and align Key Data in Acumen with Guernsey requirements.
• Oversee projects in the Operations team for group or local transformation.

Skills

Strong communication

Project management

Data management

Regulatory risk awareness

Coaching and mentoring

Education

CGI or STEP qualification

Job description

Praxis is an independent, leading provider of bespoke private wealth, corporate administration and yacht services to companies, individuals and families across the world.

Our expertise and experience is driven by recruiting and retaining the brightest and best, and creating a culture that allows people to thrive. Our independence encourages an open culture where every voice is valued. We care about creating an environment that hears, supports and shares openly with all our people.

Teamwork and collaboration are at the heart of our approach, and we nurture an environment of openness and respect where everyone feels valued.

Be heard. Be part of the Praxis Group.

Job Summary

To manage all aspects of maintenance of the Guernsey Registry, for client and in-house entities; including updates within the mandatory timeline. Ensuring beneficial ownership and control details are correct in our database and at the registry.

To maintain the in-house companies’ statutory data and manage filings and Annual Validations accordingly.

To manage all aspects of the Key Data held in the core database (Acumen) and assist in the alignment of all relevant fields and codes in Acumen.

To lead more junior staff with direct reporting line to you; to be responsible for their development and manage all aspects of their career progression as necessary.

To oversee any projects, as required, undertaken in the Operations team in respect of group and or local transformation. To consider ways of obtaining efficiencies through automated processing or Centres of Excellence.

This role would suit a Trust and Company client facing candidate transitioning to Operations or someone with Trust and Company operations experience.

Job Accountabilities

Business Support

• To manage all aspects of the companies’ registry; including updates to all entities within the required timeline; including obtaining the information for change from the administration processes and or audit reports as necessary.

• To engage with and assist in the management of any Registry Supervision visits and to be a point of contact for all registry matters.

• To ensure the client facing teams know their obligations in respect of the registry as it affects their client structures and to ensure that information is provided to the Operations & Business support team in a timely manner as required.

• To manage all aspects of the Key Data held in the core database (Acumen) and assist in the alignment of all relevant fields and codes in Acumen with Guernsey.

• Updating structure charts regarding beneficial ownership and controllers and the three trier test.

• Provide support for banking relationships and banking platforms.

• Consider development needed to Acumen to include how we hold data, how we report and analyse our data and how we meet our reporting obligations in accordance with GFSC & Guernsey Registry requirements

• To assist with any projects, undertaken in the Operations team in respect of group and or local Transformation.

• To consider ways of obtaining efficiencies through automated processing or Centres of Excellence.

• To Manage in-house and administered entities’ submissions for the annual Data Protection registration process.

• To assist with maintenance of the internal Data Protection Register.

Corporate Governance

• Actively champion Praxis' values by promoting a culture of professionalism, teamwork, and leadership.

• Understand Praxis' business plan and the direction in which the Group is heading.

• Understand how the role of each individual contributes to Praxis' vision.

• Understand and acknowledge the need for change.

• Act as a member of various committees as agreed from time to time.

Leadership

• Promote a culture of continuous training, development, and progression.

• Cascade information to the team regularly and actively invite and act upon upward feedback.

• Inspire others through own actions and behaviours.

Personal Development

• Attend seminars and workshops, read industry publications and advisory briefs, and follow developments in wealth management to enhance professional and technical knowledge.

• Shape own development by identifying areas to improve own knowledge and skills and actively seek assistance.

• Maintain evidence of continuing professional development to meet regulatory requirements.

Professional Qualifications and Experience

• Minimum of 5 years’ experience in a relevant role.

• Successful attainment of relevant professional qualification (i.e. CGI or STEP).

• Previous experience working in the Trust and Company industry is necessary.

• Experience making submissions via the Guernsey Registry.

Required Skills

• Strong communication skills and be adept at building relationships across the business.

• Understanding of the broad spectrum of risks facing the sector; including but not limited to data security, people related, regulatory risk, etc.

• Sound understanding of industry best practices in relation to operations and risk management.

• Experience in working in the Private Wealth / Corporate Services sector on a cross jurisdictional basis.

• Demonstrated ability to write technical reports.

• Ability to manage projects with minimum supervision.

• Good presentation skills.

• Sound judgement.

• Ability to coach and mentor junior colleagues.

Additional Information

In addition, all our team members are expected to be committed to our core values:

• We are one

• We trust

• We listen

• We inspire

To apply

We encourage you to apply well in advance of the deadline and if you are successful, we will meet with you as soon as possible.

Our Commitment to Diversity

We want you to bring your full self to work and maximise your potential. Praxis Group is a place where everyone can thrive, whatever their gender, ethnicity, disability, sexual orientation, and socio-economic background.