Manager, Operations

DSV - Global Transport and Logistics; Swadlincote; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading logistics company in Swadlincote is seeking a Manager of Operations for warehouse management. This role requires expertise in overseeing the efficient receipt, storage, and dispatch of goods. Candidates should have strong management skills and a background in warehouse operations, with a focus on safety and compliance. The chosen candidate will work in a fast-paced environment, ensuring that productivity targets are met while developing team performance.

Benefits

Competitive Salary Package

Enhanced annual leave

Salary sacrifice car scheme

Wellbeing apps

Life insurance

Qualifications

• Experience in running a warehouse, preferably in the automotive industry.
• Previous management experience to manage and motivate others.
• Full understanding of health and safety and security requirements.

Responsibilities

• Manage all warehouse operations, inbound, outbound and reverse flow.
• Oversee warehouse Health and Safety compliance.
• Coach and mentor staff, providing regular feedback.

Skills

Senior management experience

Excellent written and verbal communication skills

Excellent people management skills

Strong decision making skills

Good understanding of Warehouse processes

Analytical and numerical skills

Ability to motivate a skilled team

Education

Degree preferred, HND or equivalent NVQ Level 5

Tools

Warehouse Management Systems

Spreadsheets and databases

Forklift Truck licence

Job description

Overview

Job Req Number: 100318
Time Type: Full Time

Manager, Operations, Warehouse

DSV is recruiting for a Manager, Operations, at Mercia Park. We have 2 roles available across AM and PM shifts.

As a Manager you will oversee the efficient receipt, storage and dispatch of our goods. You will be responsible for a vital part of the supply chain process, managing people, processes and systems in order to ensure goods are received and dispatched safely and efficiently, and that productivity targets are met. The ideal candidate must be driven and want progression throughout DSV.

Responsibilities

• Manage all warehouse operations, inbound, outbound and reverse flow within a fast-paced environment.
• Oversee warehouse Health and Safety compliance.
• Direct warehouse Group Audit compliance.
• Govern warehouse costs within budget and forecast levels.
• Manage warehouse reports weekly, investigate variances and instigate corrective action where necessary.
• Plan effectively for flexing of resources to account for fluctuations and seasonality.
• Assist in recruitment of temps, temporary to permanent and permanent employees to meet budget and forecast requirements.
• Proactively manage all absence and retention of staff.
• Coach and mentor staff, giving regular formal and informal feedback.
• Ensure a high level of compliance to WMS processes.
• Deal with all warehouse disciplinary issues in line with company policy.
• Liaise with other business functions and build relationships with retail stores.
• Communicate appropriately with the warehouse team to keep them up to date with business plans and performance.
• Lead continuous improvement initiatives within the warehouse.

People Management

• Coach, manage and develop warehouse leaders to optimise performance and meet targets and deadlines.
• Communicate with warehouse staff on a regular basis to make them aware of priorities, targets and operational requirements.
• Ensure effective warehouse and distribution operations by implementing department policies and procedures.
• Set department objectives/KPIs and review and assess ongoing performance of direct reports.

Experience

• Senior management experience.
• Finance experience desirable.
• Health and Safety qualification.
• Excellent written and verbal communication skills.
• Good understanding of Warehouse processes and procedures.
• Excellent people management skills.
• Experience of Warehouse Management Systems.
• Passionate about delivering great customer service.
• Hard working and conscientious.
• Can lead a team and work within a team.
• Proven management skills with the ability to optimise team performance and development.
• Highly developed inter-personal and communication skills coupled with the ability to negotiate and influence at all levels within the business.
• Ability to build, lead and motivate a skilled team able to meet objectives and agreed targets.
• Good IT skills, in particular spreadsheets and databases and a knowledge of warehouse systems.
• Analytical and numerical.
• Strong decision making skills.
• Excellent attention to detail skills.

Skills & Qualifications

• Degree preferred, HND, BTec Professional Level 5 Award or equivalent NVQ Level 5 qualifications.
• Demonstrable experience of running a warehouse, preferably in the automotive industry.
• Previous management experience with the ability to manage and motivate others.
• Previous experience of inventory control.
• A full understanding of the requirements of running a warehouse, such as health and safety and security requirements to include certification of dangerous goods handling and aviation security.
• A warehouse or distribution qualification would be advantageous.
• Knowledge and understanding of lean techniques may be advantageous.
• Forklift Truck licence may be required.
• Professional membership of an industry related body would be advantageous.

What can we offer you?

• Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 75,000, operating in over 95+ countries.
• Be part of a company that has strong ambitions and targets for sustainability initiatives.
• Be part of a company that has strong company values; to find out more about DSV including our Values.
• Access to employee benefits such as enhanced annual leave, salary sacrifice car scheme for ultra-low emissions cars, salary sacrifice cycle scheme, wellbeing apps, life insurance, eyecare vouchers, and more.

We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand. If you are a Recruitment Agency, please contact [e-mail] to discuss.

DSV Careers

Links:

Link* - https://www.dsv.com/en/about-dsv/winning-as-one

Link** - https://www.dsv.com/en/sustainability-esg

Link*** - https://www.youtube.com/watch?v=SnMpG10Po3w

DSV – Global transport and logistics

Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.