Manager - Operational Management (Data) - S1321N

Homes England; Newcastle upon Tyne; On-site; GBP 35,000 - 50,000; Full time

Job summary

Homes England is seeking an Operational Management - Manager to oversee operational support for the Development team. This position involves monitoring financial targets, managing data integrity, and working collaboratively to improve services. Candidates should possess strong data analysis skills, be proactive in problem-solving, and have a passion for delivering customer service. Join our dynamic team to contribute to impactful housing programs.

Benefits

33 days of annual leave

Flexible working arrangements

Health and wellbeing support

Professional development opportunities

Qualifications

• Passionate about data and comfortable with large datasets.
• Strong analytical skills and experience in data visualization.
• Attention to detail and commitment to accuracy.

Responsibilities

• Deliver operational support and monitor financial targets.
• Develop processes and present data through Power BI.
• Work collaboratively with team members.

Skills

Data Analytics

Excel

Power BI

Education

Degree level qualification

PRINCE2

MSP

P3O

Job description

Birmingham, West Midlands (England), B1 2AX : Bristol, South West England, BS1 6EH : Longstanton, East of England, CB24 3EN : Liverpool, North West England, L3 1BP : Leeds, Yorkshire and the Humber, LS11 9AT : Manchester, North West England, M1 6EU : Newcastle upon Tyne, North East England, NE4 5BZ

Job Summary

The Operational Management - Manager will play a critical role in the delivery of operational support to the Development team through the monitoring of the Development annual financial and output targets, 5-year Annual Business Plan, and responding to adhoc commissions. You will be joining our small but experienced team of 6 people, who are committed to working collaboratively to make a positive change in how we deliver operational support.

This is an excellent opportunity to join the Development Services, Delivery and Enabling Services Team in a fast growing, national organisation with real social purpose. Working with key stakeholders and a professional team you will ensure efficient, consistent, and effective monitoring of financial and key performance indicators. The role will focus on a range of factors contributing to Development-related delivery including driving data integrity, developing processes, presenting data through Power BI and becoming a competent source of guidance and advice.

The role will be in the Development Services team which is dedicated to delivering first-class customer service, taking innovative and creative approaches to problem solving and helping to create new processes and improve data integrity. We value diversity in experience and perspective to foster good decision making and problem solving within the team.

Job Description

Whilst our day job is to deliver first class customer service to our stakeholders, you will be used to working in a fast-paced environment and will always be looking for ways to improve and innovate.

We are looking for a candidate with a “can do” attitude who possesses the following skills and experience.

Is passionate about data and comfortable working with large and complex data sets.

Has strong data analytic skills and has experience in Excel, Power BI/data visualisation.

Has excellent attention to detail and a strong commitment to accuracy.

Takes a logical approach to problem solving and works at speed through a range of different tasks and priorities.

Is proactive and has a clear focus on achieving results and communicating them clearly.

Delivering on a mission as bold as ours isn’t always easy. You will be resilient and will enjoy working in an innovative, fun and engaging way and be able to understand and work with multiple data sources. You’ll also understand how to support colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way.

Whilst our day job is to deliver first class customer service to our stakeholders, you will be used to working in a fast-paced environment and will always be looking for ways to improve and innovate.

We are looking for a candidate with a “can do” attitude who possesses the following skills and experience.

Is passionate about data and comfortable working with large and complex data sets.

Has strong data analytic skills and has experience in Excel, Power BI/data visualisation.

Has excellent attention to detail and a strong commitment to accuracy.

Takes a logical approach to problem solving and works at speed through a range of different tasks and priorities.

Is proactive and has a clear focus on achieving results and communicating them clearly.

Delivering on a mission as bold as ours isn’t always easy. You will be resilient and will enjoy working in an innovative, fun and engaging way and be able to understand and work with multiple data sources. You’ll also understand how to support colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way.

Person specification

• Strong data analytics skills including Excel and Power BI and comfortable working with and the visualisation of large datasets (E)
• The ability to work at speed and analytically through a range of different tasks and priorities to deliver on competing tasks with a logical approach to problem solving (E).
• Be someone who focuses on achieving results and communicating them clearly and concisely (E)
• Experience in the provision of operational delivery or programme management service activity in a similar public sector role (D)
• Demonstrable knowledge and experience in delivering similar services for government housing programmes (D)
• Degree level qualification or equivalent experience, with relevant professional qualification, such as PRINCE2, MSP or P3O (D)
  
  

Benefits

Homes England is an executive non-departmental public body with its own terms and conditions, benefits and pension scheme. We are a government agency working in partnership with the private sector and want to employ and retain great people. In return we offer a range of excellent benefits, some of the key benefits include:

Holiday - Homes England offers all staff 33 days annual leave per year in addition to 8 statutory bank holidays.

Working Flexibly - At Homes England we have a strong culture of flexible working and encourage all employees to have a healthy work/life balance. We offer a wide range of potential working patterns, including part time, job share and compressed hours.

Health and Wellbeing - We offer health screening with Nuffield Proactive Health Clinics, a free Employee Assistance Programme which offers confidential support 24 hours a day, 7 days a week as well as access to Occupational Health.

Professional Development - At Homes England we are committed to your continued professional and personal development with learning as one of our core values. We pay for one job-related professional membership subscription per year for our employees.

We also offer an excellent range of family friendly benefits, for example, maternity, paternity, shared parental leave.

Selection process details

How to apply?

To apply please follow the links to our careers page.

Security

Successful candidates must pass a disclosure and barring security check.

Selection process details

For more information on the role, please see the attached Job Description.

Successful applicants will be advised of the outcome of their application and interviews held as soon as practical after the closing date. Feedback will only be provided if you attend an interview or assessment. We would like to take this opportunity to thank you for your interest in this role and Homes England.

Please note – Homes England has a responsibility to ensure compliance with HMG Baseline Personnel Security Standard to address the potential problems of identity fraud, illegal working and deception generally. To ensure compliance we will carry out a pre-employment Personal Identity and Vetting Report through Experian to meet the standard and you will therefore be asked to provide certain information in order that the verification check can be carried out if you are successful in your application.

Homes England are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are proud to be an equal opportunities employer that values and respects the people who work for us. Our aim is to be an employer of choice, enabling everyone to reach their full potential.

Homes England Is Committed To Protecting The Privacy And Security Of Your Personal Data. For Further Information Please Refer To Our Privacy Notice Which Can Be Viewed Here

https://www.gov.uk/government/organisations/homes-england/about/personal-information-charter

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed disability confident interview scheme for candidates with disabilities who meet the minimum selection criteria.

Further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Name: Recruitment Team

Email: [e-mail]

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : [e-mail]
• Email : [e-mail]
  
  

Recruitment team

• Email : [e-mail]