Manager of Operations (DFW)

WFS; Dallas; On-site; GBP 30,000 - 50,000; Full time

Job summary

A logistics service provider in the United Kingdom is seeking an experienced Operations Manager to oversee traffic office, warehouse, and ramp operations. Responsibilities include managing staff performance, resolving customer concerns, and ensuring service quality. Ideal candidates have prior experience in cargo and ramp operations and strong leadership skills. This role offers various employee benefits and opportunities for career growth.

Benefits

DailyPay app access for pay

On the spot awards

Medical care options

Travel discounts

Pet insurance

Wellness programs

401k program

Internal mobility opportunities

Qualifications

• Prior experience in cargo and ramp operations.
• Good leadership and customer service skills.

Responsibilities

• Respond to customers concerns via email daily.
• Monitor and review managers' performance.
• Manage, plan and control warehouse and ramp activities.

Skills

Customer service skills

Leadership skills

Cargo and ramp operations experience

Job description

Job Summary

Responsible for Traffic Office, Warehouse and Ramp Operations Management. Engaged in resolving service failures and implementing corrective and preventative measures. Reports to the General Manager.

Responsibilities

• Respond to customers concerns via email Daily.
• Monitor and review managers’ performance.
• Monitor and review staff productivity.
• Manage, plan and control all elements of warehouse and ramp activities.
• Oversee office management and ensure customers’ expectations are met.
• Respond to customers concerns via email Daily.
• Monitor and review managers’ performance.
• Monitor and review staff productivity.
• Manage, plan and control all elements of warehouse and ramp activities.
• Oversee office management and ensure customers’ expectations are met.

Preferred Skills

• Prior experience in cargo and ramp operations, and with good customer service and leadership skills.

Physical Requirements/Working Conditions

• Able to work Weekends and Holidays, all shifts.
• Able to work in inclement weather and able to lift weights up to 50Lbs.
• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.