We’re looking for a Manager of Continuous Improvement & Process Excellence, who enjoys working in a fast-paced, evolving environment.
You’ll be responsible for developing and implementing a comprehensive strategy for continuous improvement across all business functions.
You’ll align improvement initiatives with organisational goals and objectives to drive efficiency, cost savings, and quality enhancements.
Responsibilities will include but not limited to:
- Lead process mapping, analysis, and re-engineering to optimise workflows and eliminate inefficiencies.
- Identify and implement industry best practices and methodologies, such as Lean, Six Sigma, and Agile.
- Establish KPIs to monitor process performance and deliver measurable improvements.
- Drive cultural change by embedding a mindset of continuous improvement within teams.
- Manage communication, training, and engagement strategies for successful change initiatives.
- Work closely with senior leaders to identify opportunities for strategic improvements.
- Foster cross-functional collaboration to break down silos and ensure smooth implementation of initiatives.
- Act as a key advisor to the Director on business performance and improvement opportunities.
- Lead and oversee key business improvement projects, ensuring timely delivery within budget and scope.
- Evaluate and implement technologies to enhance process efficiency and automation.
- Collaborate with IT teams to integrate digital tools into business processes effectively.
- Establish frameworks for tracking the success of improvement initiatives.
- Use data analytics to identify trends, risks, and opportunities for further enhancement.
- Champion a culture of innovation through creative problem-solving.
- Monitor industry trends and emerging technologies for future improvements.
We’re looking for:
- Strategic thinker with the ability to align process improvement initiatives with business goals.
- Proven skill in prioritising high-impact improvements.
- Expertise in process mapping, redesign, and implementation.
- Proficiency in methodologies like Lean, Six Sigma (Black Belt preferred), Kaizen, or Agile.
- Ability to lead cross-functional teams and foster collaboration.
- Strong change management skills, including stakeholder engagement and training.
- Excellent verbal and written communication skills to influence at all levels.
- Familiarity with BPM tools, automation, and emerging trends in business excellence.
- Technical acumen to identify and implement process technologies.
- Bachelor’s degree in Business Administration, Operations Management, Engineering, or related field.
- Advanced certifications such as Lean Six Sigma Black Belt, PMP, or equivalent.
Desirable Skills/Qualifications/Experience:
- Master’s degree (MBA) or equivalent experience preferred.
Interview Process: Once you submit your application, it will be reviewed by our Talent Acquisition team. If shortlisted, the next steps include a 2-stage interview process and a technical test (if applicable).
Reference and Security Checks: Employment is subject to satisfactory references and security clearance checks.