Manager, Mid-Market Sales

Hootsuite Inc.; London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Hootsuite Inc. seeks a Manager for its Mid-Market Sales team in London. This hybrid role involves leading a high-performing sales team, optimizing customer engagements, and ensuring targets are met through effective strategies. The ideal candidate has extensive B2B experience and a passion for team growth and development.

Benefits

Health insurance

401k Plan with company match

Employee and Family Assistance Program

Comprehensive parental leave

Qualifications

• Experience in B2B sales with proven team leadership.
• Demonstrated success in achieving sales targets.
• Strong understanding of customer needs and sales processes.

Responsibilities

• Build and manage a high-performing mid-market sales team.
• Achieve team-specific targets through accurate forecasting and planning.
• Develop and implement strategies to grow new business sales.

Skills

Coaching

Negotiation

Collaboration

360-Degree Feedback

Job description

We’re looking for a Manager, Mid-Market Sales to continue to develop and lead the growth ofour mid-market sales team. You’ll manage and guide our talented sales people from therecruitment phase through to their customer interactions ensuring every new customerexperience meets our Hootsuite standards and values. Working closely with our accountmanagement and customer value teams, you will help create a smooth and positive buyingexperience for prospective customers.This is a hybrid role and is open to applicants located within commuting distance of Hootsuite's London office. In this role, you will report to the VP, Global Mid-Market Sales.

WHAT YOU’LL DO:

• Build, manage and drive a high performing mid-market sales team with clearexpectations on developing and closing new business contracts to meet and exceedpersonal and company revenue targets.
• Provide coaching and skills training to the sales team in the areas of customer interactions and internal sales processes and methodologies to drive sales.
• Develop and implement plans to achieve team specific targets by accurately forecasting revenues, identifying gaps in revenue opportunity and recommending solutions to close the gap.
• Submit periodic forecast reports in a timely manner and actively engage in discussions with other managers to support achievement of personal and team revenue targets.
• Manage resources to maximize the opportunity every day in achieving sales priorities within the region.
• Support the execution of the mid-market sales strategy, continually identifying and developing new methods and processes to grow new business sales.
• Monitor and track the health of the mid-market sales pipeline. You will also have the autonomy to identify and operationalize opportunities for improvement.
• Leverage insights and expertise from internal stakeholders, including Sales, Customers and Product team to further develop plans to grow and improve the business.
• Perform other related duties as assigned.

WHAT YOU’LL NEED:

• Considerable years of experience, including relevant years as a successful individual contributor with a quota in a B2B setting, working with clients from a variety of industries.
• Experience with Marketing, Communications and Social media is an asset.
• Proven managerial experience as a sales leader of a successful team composed of individual contributors in a B2B sales SAAS/Software or Technology settings, working with clients potentially in a variety of industries.
• Previous success leading and coaching a sales team. You love both winning as an individual but place high value on helping those around you to achieve their goals.
• Business to Business Sales and Sales Leadership experience - working through complex procurement environments and problem solving.
• Forecast process and proven accuracy managing multiple streams of information with ease.
• Strong sense of what customers value and how to challenge thinking to help our customers develop further their understanding of why Hootsuite should be a solution they consider.
• Negotiation: successfully obtains commitment to a solution or idea, while maintaining integrity and relationships
• Contracts and Legal: you have a strong working knowledge and capability in the Software as a Service business.
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
• Interpersonal Savvy: relates openly and comfortably with diverse groups of people
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Perseverance: pursues everything with energy, drive, and a need to finish—doesn’t give up
• Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team:Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed:Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile:Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win:Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies:Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.




#LI-AK1

At Hootsuite, we design our compensation packages based on internal equity and external competitiveness. Every role at Hootsuite is analyzed, evaluated and mapped to a salary range. As a general guideline, the salary for new hires and promoted employees is determined based on an individual's skills & capabilities required for the role and their ability to contribute as per the expectations outlined in the job description.

Our salary structures are built on trends projected and published by independent and trusted survey companies. Hootsuite analyzes market data and adjusts salary structures, if required, on an annual basis. Salary ranges reflect what we expect to pay for this position at the time of posting. Our total compensation packages summarize our current offerings and are subject to change without notice.

Hootsuite is committed to fair and equitable compensation for every employee. Through an annual Pay Equity Analysis, Hootsuite ensures that all employees are paid fair and equitably.

Canadian Benefits. Hootsuite offers comprehensive benefits to support the health and wellbeing of our owls and their families. The benefits cover health insurance including medical, dental, vision, life/disability insurances, an Employee and Family Assistance Program and more! Hootsuite provides a group RRSP plan with a company match of up to 4% of base salary. Benefits are available to permanent employees who meet minimum hours requirements without a waiting period. THIS resource will provide additional information.

USBenefits. Hootsuite offers comprehensive benefits to support the health and wellbeing of our owls and their families. The benefits cover health insurance including medical, dental, vision, and life/disability insurances. Hootsuite also offers a 401k Plan with a company match (up to 4% of base salary), an Employee and Family Assistance Program and more! Benefits are available to employees who meet minimum hours requirements without a waiting period. THIS resource will provide additional information.

Global Parental Leave. All permanent employees, including birthing, non-birthing and adoptive parents, who have been employed by Hootsuite for a minimum of12 months are eligible for 26 weeks of full and partially paid leave in accordance with local government regulations.