Manager - Marketing Culture, Communications & Governance

HSBC; City Of London; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading global bank in London is seeking a Manager for Marketing Culture, Communications & Governance. The role involves building a strong marketing community, managing marketing risks, and ensuring compliance with governance standards. The ideal candidate has proven experience in marketing risk management within the financial services sector and excels in community engagement. This position offers a dynamic environment and opportunities for professional growth.

Qualifications

• Proven experience in marketing risk management or governance roles.
• Strong analytical skills and knowledge of risk management KPIs.
• Experience in designing and running community events.

Responsibilities

• Build and establish a thriving community across the CIB Marketing team.
• Design and implement an internal communications framework.
• Assist in identifying and assessing risks associated with marketing activities.
• Monitor and report on marketing risk exposure.
• Support governance processes across marketing planning and execution.

Skills

Marketing risk management

Governance frameworks

Community building

Analytical skills

Job description

Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking a professional to join our team in the role of: Manager - Marketing Culture, Communications & Governance

We are seeking a Marketing Culture, Communications & Governance professional to support our global marketing efforts within Corporate & Institutional Banking (CIB). This role focuses on (a) building a thriving CIB Marketing community and embedding a high performing culture; and (b) ensuring marketing activities comply with risk management standards and supports the governance framework for marketing. This role will support CIB Marketing in aligning marketing efforts with the bank's global priorities, building a high-performing CIB Marketing team, ensuring compliance with governance standards and effective risk management. It's ideal for a marketing professional who excels in building communities in a dynamic and energetic fashion, implementing governance frameworks, and fostering cross-functional collaboration to achieve measurable business impact.

In this role you will:

• Ability to creatively build and establish a thriving community across the CIB Marketing team, using methods such as 'All-Hands' meetings, Teams channels, newsletters, etc, in addition to proposing creative approaches to building a high-performing team across CIB Marketing
• Design and implement a 'rhythm of business' for key leadership meetings an interactions whilst establishing an internal communications framework and calendar (what/when/where/who), including executive-ready packs and templates; coach leaders on clear, data-backed storytelling
• Assist in identifying and assessing risks associated with marketing activities, ensuring alignment with business goals and regulatory requirements whilst supporting the development and implementation of risk mitigation strategies for marketing initiatives.
• Help monitor and report on marketing risk exposure, providing insights to senior leadership.
• Possess oversight of Management Self-Identified Issues (MSIIs) and action plans whilst supporting governance processes across marketing planning and execution, ensuring adherence to internal policies and external regulations.

To be successful in this role you should meet the following requirements:

• Proven experience in marketing risk management or governance roles within a financial services or B2B environment with familiarity of risk assessment and compliance reporting in addition to experience in designing, establishing and running community events and approaches (e.g. All-Hands meetings, Teams channels, newsletters, etc.), including with senior management teams
• Understanding of the institutional banking landscape and related product lines whilst possessing strong analytical skills and knowledge of risk management KPIs and compliance metrics.
• Experience in complex organisations and collaboration across business and marketing leadership.