Manager - Marketing Culture, Communications & Governance

HSBC Group; Camden Town; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading global banking institution is seeking a Manager for Marketing Culture, Communications & Governance in London. The ideal candidate will excel in building marketing communities and ensuring compliance with governance and risk management standards. This role offers a competitive pay and benefits package, including private healthcare and tailored professional development opportunities.

Benefits

Private healthcare for UK employees

Enhanced maternity and adoption pay

Contributory pension scheme with generous employer contribution

Qualifications

• Proven experience in marketing risk management or governance within financial services.
• Experience facilitating community events and communications with senior management.
• Understanding of the institutional banking landscape and relevant KPIs.

Responsibilities

• Build and establish a thriving community across the CIB Marketing team.
• Design and implement an internal communications framework for leadership meetings.
• Assist in identifying risks related to marketing activities.

Skills

Marketing risk management

Community building

Analytical skills

Effective communication

Education

Bachelor's degree in Business, Marketing, Finance, or related field

Job description

Overview

This role focuses on (a) building a thriving CIB Marketing community and (b) ensuring marketing activities comply with risk management standards and supports the governance framework for marketing. It supports CIB Marketing in aligning marketing efforts with the bank's global priorities, building a high-performing CIB Marketing team, ensuring compliance with governance standards and effective risk management.

It is ideal for a marketing professional who excels in building communities in a dynamic and energetic fashion, implementing governance frameworks, and fostering cross-functional collaboration to achieve measurable business impact. As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package, including private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

Responsibilities

• Build and establish a thriving community across the CIB Marketing team using methods such as All-Hands meetings, Teams channels, newsletters, etc., and propose creative approaches to building a high-performing team across CIB Marketing
• Design and implement a rhythm of business for key leadership meetings and interactions while establishing an internal communications framework and calendar (what/when/where/who), including executive-ready packs and templates; coach leaders on clear, data-backed storytelling
• Assist in identifying and assessing risks associated with marketing activities, ensuring alignment with business goals and regulatory requirements; support the development and implementation of risk mitigation strategies for marketing initiatives
• Help monitor and report on marketing risk exposure, providing insights to senior leadership
• Oversee Management Self-Identified Issues (MSIIs) and action plans while supporting governance processes across marketing planning and execution, ensuring adherence to internal policies and external regulations

Requirements

• Proven experience in marketing risk management or governance roles within a financial services or B2B environment with familiarity of risk assessment and compliance reporting
• Experience in designing, establishing and running community events and approaches (e.g. All-Hands meetings, Teams channels, newsletters, etc.), including with senior management teams
• Understanding of the institutional banking landscape and related product lines while possessing strong analytical skills and knowledge of risk management KPIs and compliance metrics
• Experience in complex organisations and collaboration across business and marketing leadership
• Effective communicator with the ability to present insights to stakeholders with exemplary attention to detail and the ability to identify potential risks early
• Bachelor's degree in Business, Marketing, Finance, or a related field preferred

Location

This role is based in London.

Diversity and Inclusion

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

About HSBC

Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Role Summary

We are currently seeking a professional to join our team in the role of: Manager - Marketing Culture, Communications & Governance. We are seeking a Marketing Culture, Communications & Governance professional to support our global marketing efforts within Corporate & Institutional Banking (CIB). This role focuses on (a) building a thriving CIB Marketing community and (b) ensuring governance, risk management and compliant marketing practices.