Manager It Operations

This organisation is the largest vocational education provider in regional Victoria, with a focus on building a better community by inspiring people to succeed. With a wide range of industry relevant courses, expert instructors, and a vibrant learning community, they provide the tools and guidance that students need to make a change.

Job Description

Key accountabilities include :

• Providing expert advice and contributing to the IT strategic direction
• Developing and executing long-term infrastructure strategies
• Managing Service Desk activities and managing hardware and software assets
• Managing the organisation's server and network infrastructure
• Providing high-quality end user experience through effective SOE
• Ensuring the continued availability of IT services
• Assuming full accountability for IT security posture
• Leading the design and execution of IT operational policies and frameworks

You will have x2 direct reports in this role.

The Successful Applicant

The ideal candidate will have :

• Proven experience in a leadership role managing IT operations, including IT Support / Infrastructure teams
• Demonstrated ability to undertake all activities within the infrastructure lifecycle
• Experience implementing contemporary IT operational strategies, concepts and practices
• Significant experience in Microsoft technologies : AD / AAD / Entra, Group Policy, Exchange, Office 365 and Azure
• Experience building a strong service culture, developing individuals and leading distributed teams
• Understanding of cyber security principles and best practices

What's on Offer

• 140,000 - $145,000 + super
• Flexible working conditions
• Generous paid parental leave
• Employee assistance program (free professional counselling sessions)
• Staff health and wellbeing programs
• Salary sacrifice including superannuation and novated leasing