Manager – Investor Services (AML)

TN United Kingdom; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Manager for their Investor Services team in London. This role offers a unique opportunity to lead KYC initiatives, ensuring compliance with AML regulations while managing a dedicated team. You will engage with senior management and clients, driving improvements in KYC processes and delivering high-quality Management Information reports. Join a dynamic environment that values innovation and employee development, where your contributions will make a significant impact on the organization's success.

Qualifications

• 7+ years in investment management or fund administration.
• Hands-on KYC expertise and knowledge of UK & EU AML regulations.

Responsibilities

• Ensure timely completion of KYC reviews and remediation activities.
• Collaborate with Risk & Compliance Teams on policies and procedures.
• Manage training and development within the team.

Skills

KYC Expertise

Stakeholder Management

Strategic Planning

Microsoft Excel

AML Regulations Knowledge

Education

Relevant Industry Qualifications

Third-Level Degree

Tools

Management Information Systems

Job description

Social network you want to login/join with:

Manager – Investor Services (AML), London

Client:

JTC Group

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

eef46452b256

Job Views:

10

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Join Team JTC where your contribution will be valued.

We currently have an exciting opportunity for a Manager to join our Investor Services team in London.

The role reports into a Director within the Fund & Corporate Services Team and is based in London. The primary responsibility is to ensure effective and timely completion of all KYC-related deliverables for a portfolio of clients across JTC London and Jersey jurisdictions. The role involves high-level responsibilities and exposure to senior management, clients, and key stakeholders. Strong strategic planning, stakeholder management, and influencing skills are essential.

Main Responsibilities and Duties

• Ensure completion of Customer Due Diligence reviews within prescribed cycles, meeting all “Know your Customer” requirements
• Collaborate with Risk & Compliance Teams to define, update, and ensure accuracy of team policies and procedures reflecting regulatory changes
• Identify opportunities to improve KYC processes, controls, and efficiency
• Manage training, development, and people management within the team; provide training or presentations as needed
• Create, develop, and publish Management Information reports, ensuring clarity and high standards
• Represent the team on KYC matters, presenting information confidently to management, clients, regulators, and auditors
• Ensure timely completion of KYC remediation activities
• Support jurisdictional migrations and new client onboarding
• Assist the wider Investor Services Team on complex issues and procedural decisions
• Adhere to JTC core values and behaviors
• Review and approve high-risk customer files for enhanced due diligence
• Participate in team/division meetings and stay informed of developments
• Maintain and develop relevant knowledge continually
• Inspire, motivate, and focus on solutions, even in adversity
• Perform other duties as assigned by management or the Group Board

Minimum qualifications include:

• At least 7 years’ experience in investment management, fund administration, or related environments
• Knowledge of UK & EU AML regulations
• Relevant industry qualifications or a third-level degree
• Hands-on end-to-end KYC expertise and SME in this area
• Understanding of corporate structures and associated risks
• Excellent computer skills, especially in Microsoft Excel
• Experience in preparing MI and presentations
• Qualifications in Compliance, AML, Fraud, or Financial Crime are desirable
• Knowledge of Jersey AML regulations is a plus

JTC is a global, publicly listed professional services company committed to service excellence, long-term relationships, and technological innovation. We focus on employee development through ongoing learning and professional qualification support, fostering an entrepreneurial and innovative culture.