Manager – Investor Services (AML)

JTC Group; London; On-site; GBP 55,000 - 90,000; Full time

Job summary

A leading company in Investor Services is looking for a Manager to oversee KYC processes in London. The role involves significant responsibility and interaction with management and clients, requiring 7+ years of relevant experience and knowledge of AML regulations. The ideal candidate will demonstrate strong strategic planning, stakeholder management, and KYC expertise, contributing to both team and client success.

Qualifications

• Minimum 7 years of experience in investment management or fund administration.
• Knowledge of UK & EU AML regulations.
• Hands-on end-to-end KYC expertise.

Responsibilities

• Ensure timely completion of KYC related deliverables for clients.
• Collaborate with Risk & Compliance Teams on policy updates.
• Create and publish Management Information reports.

Skills

Stakeholder Management

Strategic Planning

Influencing Skills

KYC Expertise

Team Management

Report Preparation

Problem Solving

Communication

Education

Relevant Degree

Qualifications in Compliance, AML, Fraud, or Financial Crime

Tools

Microsoft Excel

Job description

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Manager – Investor Services (AML), London

Client: JTC Group

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference:

eef46452b256

Job Views:

13

Posted:

17.06.2025

Expiry Date:

01.08.2025

Job Description:

Join Team JTC where your contribution will be valued.

We currently have an exciting opportunity for a Manager to join our Investor Services team in London.

The role reports into a Director within the Fund & Corporate Services Team and is based in London. The primary responsibility is to provide effective and timely completion of all KYC related deliverables for a portfolio of clients across JTC London and Jersey jurisdictions. The role involves high responsibility and exposure to senior management, clients, and stakeholders. Strong strategic planning, stakeholder management, and influencing skills are essential.

Main Responsibilities and Duties

• Ensure all Customer Due Diligence reviews are completed effectively within the prescribed cycle for existing clients in London and Jersey, meeting all KYC requirements.
• Collaborate with Risk & Compliance Teams to define and update team policies & procedures reflecting policy and regulatory changes.
• Identify opportunities to improve the KYC process, controls, and efficiency.
• Manage training, development, and people management within the team, including providing training or presentations.
• Create and publish Management Information reports, ensuring clarity and high standards.
• Represent the team on KYC matters to management, risk & compliance, clients, regulators, and auditors, presenting information confidently.
• Complete KYC remediation within the required timeframe.
• Support migration of work between jurisdictions and new client onboarding.
• Assist the wider Investor Services Team on complex issues and procedural decisions.
• Adhere to JTC's core values and behaviors.
• Review and approve high-risk customer files for enhanced due diligence.
• Participate in team/division meetings to communicate updates.
• Maintain knowledge in relevant fields and develop professionally.
• Inspire, motivate, and remain solution-focused under pressure.
• Perform any other duties as assigned by management or the Group Board.

Minimum 7 years of experience in investment management, ACD environment, Fund Manager, or fund administration.

Knowledge of UK & EU AML regulations.

Relevant degree or industry experience.

Hands-on end-to-end KYC expertise.

Understanding of corporate structures and associated risks.

Excellent computer skills, especially in Microsoft Excel.

Experience preparing MI and presentations.

Qualifications in Compliance, AML, Fraud, or Financial Crime are desirable.

Knowledge of Jersey AML regulations is advantageous.